Microsoft Copilot Studio
Customize Microsoft Copilot for Microsoft 365 or build your own copilot experiences.
Create custom copilots
Design conversational applications using generative AI and large language models.
Customize Copilot for Microsoft 365
Build Copilot extensions to serve your business process needs within Copilot.
Use one connected platform
Built on a foundation of top conversational AI technologies, Copilot Studio is interoperable with Azure AI Studio and other apps.
Capabilities
Build your own copilot
- Enhance your copilot’s ability to answer questions quickly by pointing it to your organization’s websites or internal knowledge.
- Design actions using Microsoft Power Platform connectors, Power Automate flows, custom topics, and AI prompts.
- Select from thousands of prebuilt data connectors across Microsoft and non-Microsoft data sources to make your copilot more efficient.
- Configure, train, and connect services within Azure, such as Azure OpenAI Service, knowledge bases, and language models.
- Design workflows that require a predictable set of steps for your copilot, such as sensitive topics involving customer data or legal responses.
- Use the expansive conversational design tools and graphical interface to create intricate conversations with robust variable management, logic, and responses.
- Enhance experiences, engage users, and drive customer engagement with rich, dynamic responses, real-time notifications, and personalized interactions.
- Create copilots using natural language or a graphical interface, or switch to code view.
- Easily distribute your copilot across multiple channels, including websites and social media.
- Create a modern conversational experience to extend your line-of-business applications’ capabilities and reach.
- Connect Copilot Studio, part of Power Platform, with low-code applications, workflows, websites, data, and analytics.
- Continue the conversation with human agents using an end-to-end customer engagement platform.
Capabilities
Customize Copilot for Microsoft 365
- Design your Copilot extensions with prompts to surface your business data where you need it.
- Design tailored conversations for predictable scenarios that require specific responses, such as compliance or regulatory topics.
- Easily navigate the intricacies of your processes by using a copilot to automate complex business tasks such as submitting expenses, onboarding employees, and updating benefits.
- Enhance your Copilot for Microsoft 365 chat by building your own plugins using more than 1,200 prebuilt connectors, including applications such as Salesforce and ServiceNow.
Capabilities
Use one connected platform
- Establish trust with comprehensive policies, access controls, and environment management, available within the admin center.
- Optimize responses and fine-tune your copilot with built-in analytics, including vital key performance indicators (KPIs).
- Eliminate the burdens of infrastructure management, maintenance, and updates to ensure peak performance for your copilot.
- Uphold the highest standards of governance, trust, and data controls.
ANALYST REPORTS
Recognized by top industry analysts
- Learn why Microsoft was named a leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment.
Pricing
Copilot Studio Pricing
Build your own copilots, available across multiple channels, to serve employees and customers.
Copilot Studio offers a graphical development environment to build copilots using generative AI, sophisticated dialog creation, knowledge, actions, and built-in analytics that work with Microsoft conversational AI tools.
Microsoft Copilot for Microsoft 365
user/month
Annual commitment*
Annual commitment*
This product is not available in your market.
Use Copilot Studio to build extensions within Copilot for Microsoft 365 chat.
Bring Copilot to your organization with a qualifying Microsoft 365 subscription for business or enterprise, including:
- Copilot in Word, Excel, PowerPoint, OneNote, Outlook, and Edge for Business1
- Copilot in Microsoft Teams4
- Enterprise-grade data protection
- Microsoft Graph grounding
- Customization and extensibility through Microsoft Copilot Studio
*Copilot for Microsoft 365 may not be available for all markets and languages. To purchase, customers must have a qualifying Microsoft 365 plan for enterprise or business.
CUSTOMER STORIES
Customer success with Copilot Studio
Get started
Get started with Copilot Studio
Contact your Microsoft sales representative or start a free trial.
Empower your workforce with Copilot for Microsoft 365
Get all the features of an intuitive AI assistant, with enterprise-grade security, privacy, compliance, and responsible AI.
Explore new ways to work with Copilot
See what’s possible and achieve new experiences using AI.
Resources and support
Documentation
See how to get started using Copilot Studio in your organization.
Community
Connect with and learn from experts and peers.
Support
Get technical support and quick responses to your most critical cases, included with your Copilot Studio paid license.
Additional resources
Blog
Introducing Copilot Studio
Learn how to create and customize copilots with an end-to-end conversational AI platform.
Event
Watch Microsoft Ignite on demand
Check out highlights and sessions from the 2023 event, including copilot development.
Frequently asked questions
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Copilot Studio is an end-to-end conversational AI platform that empowers you to create and customize copilots using natural language or a graphical interface. With Copilot Studio, you can easily design, test, and publish copilots that suit your needs for internal or external scenarios across your industry, department, or role.
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When you build your own copilot, you create a dedicated conversational application using a large language model (LLM) and dialog manager combined with your organization’s knowledge, connectors to line-of-business applications, and your own custom topics. When you customize Copilot for Microsoft 365, you use a subset of Copilot Studio capabilities to extensions that act as skills within the LLM in Copilot for Microsoft 365.
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Yes, Power Virtual Agents capabilities and features are now part of Copilot Studio following significant investments in generative AI and enhanced integrations across Copilot.
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Generative AI within Copilot Studio is designed to align with our responsible AI principles, including fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability.
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Copilot Studio supports Chinese (simplified and traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Russian, Spanish, Swedish, Thai, and Turkish.
- Licenses are capacity based and additional messages can be purchased. A billable message is a request or message sent to the copilot/bot triggering an action and/or response. Prices shown are for marketing purposes only and may not be reflective of the actual list price due to currency, country, and regional variant factors. Your actual price will be reflected in the checkout.
- Message Consumption rates: 1) Regular (Non-generative AI) = 1 message. 2) Generative AI (Answers over your data) = 2 messages. Customers can use a mix of regular and Generative AI messages with the capacity.
- Microsoft Copilot Studio offers select capabilities for extensibility of Copilot for Microsoft 365 within the USD$30.00 user license. This is separate to the standalone license.
A Microsoft Teams service plan is required to use Copilot in Microsoft Teams. Some Microsoft 365 and Office 365 suites no longer include Microsoft Teams. Learn more.