Where your Microsoft Professional Services data is stored

Microsoft Professional Services stores Microsoft Consulting Services data worldwide based on the location of the consulting work, along with the United States and other locations where Microsoft may have Global Delivery service centers. Customers may consult with their agreement or engagement manager to specify location of work.

Microsoft Professional Services stores Commercial Technical Support data in in the United States, along with the following locations:

  • Data with increased sensitivity is stored regionally in either the United States, the European Union or APAC depending on the location of the sender of a file
  • Call recordings are stored in either United States or locally in call centers worldwide. For information on the location of a call center, ask the agent who responded to a call for their location
  • To provide support, data may be viewed or downloaded onto a laptop at the location of Microsoft personnel. A full list of geographies where Microsoft support is provided is available upon request through your account team