W97M/Bartallex
Aliases: Trojan-Downloader.VBS.Agent.akp (Kaspersky) W97M/Tarbir.A.gen (Command) ole2/DLoader.ATMLO (Norman) WM/Dlyu.A.64000 (Avira) W97M.MulDrop.23 (Dr.Web) W97M/TrojanDownloader.Agent.NDZ (ESET) TROJ_VLOAD.B (Trend Micro)
Summary
Microsoft security software detects and removes this family of threats.
Malware in the Bartallex family can download and run files on your PC. They are usually malicious macros that run when you open an infected Microsoft Office file.
We have these threats embedded in Microsoft Word files attached to spam emails.
Use the following free Microsoft software to detect and remove this threat:
- Windows Defender Antivirus for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
You should also run a full scan. A full scan might find hidden malware.
Prevent malware infections from spam emails
- For enterprise users:
- Follow the appropriate Exchange Online Protection instructions to suit your business needs.
- Learn about how Office 365 can help you block spam using machine learning. See First look at Advanced Threat Protection: new tools to stop unknown malware & phishing attacks for details.
- Be aware of the dangers in opening suspicious emails. Don't open email attachments or links from untrusted sources.
- The Microsoft SmartScreen filter can also help detect spam. It’s built-in and enabled by default in Microsoft email programs.
- Submit spam and non-spam messages to Microsoft for analysis.
Get more help
You can also visit our advanced troubleshooting page or search the Microsoft virus and malware community for more help.
If you’re using Windows XP, see our Windows XP end of support page.
