Aliases: No associated aliases
Windows Defender detects and removes this threat.
This family encrypts your files and shows you a webpage that asks you to pay a fee to unlock them.ransomware
They can be installed on your PC by other malware, such as , or as a spam email attachment.TrojanDownloader:O97M/Donoff
Our page has more information on this type of threat.ransomware FAQ
Read our latest comprehensive ransomware report:
Microsoft doesn’t recommend you pay the fine. There is no guarantee that paying the ransom will give you access to your files.
If you've already paid, see for help on what to do now.our ransomware page
Use the following free software to detect and remove this threat:Microsoft
You should also run a full scan. A full scan might find other, hidden malware.
You might be able to recover encrypted files by using the tool discussed in the MMPC blog post .FireEye and Fox_IT tool can help recover Crilock-encrypted files
If you’re using , see our .Windows XPWindows XP end of support page