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Microsoft Digital
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Taming our Python dependencies at Microsoft with AI
At Microsoft, Python has long been one of our most popular programming languages. Our developers use it for building production systems, internal tools, automation workflows,…
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Simplifying device registration at Microsoft with an agentic AI assistant
When you’re busy at work, the last thing you want to do is spend hours getting a new device set up. In an ideal world,…
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Digitally transforming Microsoft: Our IT journey
The digital transformation of Microsoft spans the entire personal computing revolution, from the days of DOS and early Windows desktops, through our journey to the…
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Meet ‘Eddie,’ our agent for putting new PCs in the hands of our employees
For many years, our process for getting new work PCs to employees at Microsoft remained largely unchanged: Decentralized and variable, with data spread across systems,…
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Advancing trusted calls with Open Verifiable Calling at Microsoft
Every second of every day, someone somewhere is receiving a call labeled “spam.” This persistent issue leads many people to not pick up the phone…
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Intelligence on tap: How Work IQ enables AI and agents at Microsoft
Improving agentic workplace results with Work IQ Adding deeper contextual intelligence to Microsoft 365 Copilot responses Enterprise knowledge is perhaps a company’s most valuable asset,…
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Meet DigitalMe: Our AI digital twin that works on our behalf
Have you ever wanted a clone to help you keep up with your work? In an always-on business environment, even routine collaboration can be overwhelming.…
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Building AI skills for the future: How we’re reimagining learning with AI Skills Navigator
Across every industry, the expectations placed on IT professionals are changing fast. AI is no longer a specialized capability reserved for data scientists or developers.…
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Measuring the impact of our AI investments in IT at Microsoft
As an IT organization, we need to understand which of our AI investments are creating business value for Microsoft. We need to know how that…
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Microsoft Build 2026: Empowering our developers to adopt agentic AI at Microsoft
In Microsoft Digital, the company’s IT organization, our journey to agentic AI has been an evolution—one that began with early experimentation in AI-powered productivity and…
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Transforming our approach to sensitivity labels at Microsoft with Microsoft Entra
Security groups serve as the backbone of our approach to access control across the Microsoft corporate tenant. These groups determine who has access to different…
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Visualizing success: Steering your AI deployment with a strategy council
The pace of change when it comes to AI’s impact on business today is astounding. Companies are scrambling to develop and maintain a cohesive strategy…