Microsoft Digital: Powering our IT transformation
Microsoft Digital—the company’s IT organization—runs and evolves the technology that powers Microsoft, deploying solutions at global scale and serving as Customer Zero to shape the products and experiences we deliver to customers.
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Intelligence on tap: How Work IQ enables AI and agents at Microsoft
Improving agentic workplace results with Work IQ Adding deeper contextual intelligence to Microsoft 365 Copilot responses Enterprise knowledge is perhaps a company’s most valuable asset, but for AI…
Becoming a Frontier Firm: A guide for deploying AI agents based on our experience at Microsoft
A how-to guide for governing, implementing, adopting, supporting, and measuring the impact of AI agents from Microsoft Digital, the company’s…
More IT strategy stories
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Digitally transforming Microsoft: Our IT journey
The digital transformation of Microsoft spans the entire personal computing revolution, from the days of DOS and early Windows desktops,…
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IT on the cutting edge: Working in Microsoft Digital in the era of AI
What’s it like to power the systems behind a global technology leader from the inside? Working in Microsoft Digital, the…
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How Work IQ is supercharging our AI usage at Microsoft
At Microsoft, we’re constantly thinking about the future of work—how the power of AI and agents is transforming the way…
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Skilling up for the future of work at Microsoft with Agent Launchpad
As AI continues to evolve and its applications across business workflows expand, it can be difficult for employees to stay…
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Transforming the marketing function at Microsoft with AI
The AI revolution is reaching everyone. As AI agents become more mainstream, we’ve seen the powerful impact they can have…
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Powering the technical veracity of AI at Microsoft with a Center of Excellence
When we launched our AI Center of Excellence (CoE) in 2023, we had a straightforward goal: Help our organization experiment…
More readiness guides
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Intelligence on tap: How Work IQ enables AI and agents at Microsoft
Improving agentic workplace results with Work IQ Adding deeper contextual intelligence to Microsoft 365 Copilot responses Enterprise knowledge is perhaps…
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Governing AI agents at scale: Lessons from our journey at Microsoft
Empowering employees and protecting your organization through agent governance Welcome to the agentic frontier Agents are expanding the frontier of…
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How we’re tackling Microsoft 365 Copilot governance internally at Microsoft
Governance in the age of AI Unlocking the next generation of productivity tools Microsoft 365 Copilot combines the power of…
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Deploying the Employee Self‑Service Agent: Our blueprint for enterprise‑scale success
The case for AI in employee assistance The advent of generative AI tools and agents has been a game changer…
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Deploying Microsoft 365 Copilot in five chapters
Deploying Microsoft 365 Copilot: A next-generation business tool Welcome to the new era of productivity Generative AI has captured the…
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Microsoft 365 Copilot for executives: Sharing our deployment and adoption journey at Microsoft
Deploying Microsoft 365 Copilot: Our guide for leaders Generative AI has captured the world’s attention, and businesses are taking notice.…