Microsoft Digital stories
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How we’re recapping our meetings with AI and Microsoft Teams Premium at Microsoft
Traditionally, missing a meeting—or even just a part of one—could mean being left behind while the rest of the team pressed forward. Referring to prior meetings was tedious, requiring employees to sift through hours of recorded dialogue to find specific…
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Helping Microsoft employees understand their value with the Total Rewards Portal
Our total rewards communications are an essential aspect of empowering employees to understand the value of Microsoft compensation and (for employees in the United States) their benefits, while also reminding them of the investment that the company is making in…
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Embracing emerging technology at Microsoft with new AI certifications
This story reflects updated guidance from Microsoft Digital—it was first published in 2023. As the company’s IT organization, we at Microsoft Digital realized that advanced AI was going to create opportunities for our employees to increase their reach and impact.…
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Deploying Kanban at Microsoft leads to engineering excellence
At Microsoft we’ve taken a page from the auto industry and have adopted a process called Kanban. Kanban (pronounced “con-bon”) is a Japanese word meaning “signboard” or “billboard.” It was first developed by a Toyota engineer decades ago to improve…
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How we’re transforming large meetings at Microsoft in the age of flexible work
It’s a new era, and even meeting rooms must reinvent themselves. “In 2024, meeting rooms are reinterviewing for their jobs,” says Matthew Marzynski, a principal product manager for Microsoft Digital, our IT organization here at Microsoft. And just like any…
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Empowering our employees with generative AI while keeping the company secure
Generative AI (GenAI) is rapidly changing the way businesses operate, and everyone wants to be in on the action. Whether it’s to automate tasks or enhance efficiency, the allure of what GenAI can do is strong. However, for companies considering…
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Deploying Microsoft 365 Copilot with the help of—you guessed it—Copilot
Now that we’ve deployed Microsoft 365 Copilot internally here at Microsoft, it’s helping our employees save time and focus on the things that matter most. But like any new tool, adopting Copilot required careful planning, strategy, and attention to our…
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Simplifying external staff management by extending SAP SuccessFactors on SAP Business Technology Platform
Our core system for managing our external workforce was showing its age in an increasingly demanding modern workplace environment—we needed to simplify our external staff management. Here at Microsoft, our large and diverse external, non-FTE workforce plays a vital role…
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Bonding in 3D: How Microsoft employees are finding connection in Microsoft Teams
Several years into the era of flexible work, most of us are used to appearing in a Brady Bunch-style gallery. We select an emoji to ask a question or applaud an achievement and still have to remember “unmute” when it’s…
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Delivering communications internally at Microsoft with Microsoft Viva Amplify
Keeping your people well informed is something every organization, manager, and executive needs to do, including here at Microsoft Digital, the company’s IT organization. We need to let our employees know about new product rollouts, important system updates, new policies,…
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Working in a phygital world: Why businesses need to rethink their workspace experiences now
“Phygital” (physical plus digital) is a marketing term that’s often used to describe the blending of digital experiences with physical ones. As employees’ and customers’ ways of interaction proliferate, companies aim to seamlessly integrate them. Nothing has been impacted more…
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Redesigning how we work at Microsoft with generative AI
Generative AI has emerged as a transformational force in computing, but it’s not always clear how to utilize it when designing new products. At Microsoft, our teams are learning how to incorporate Microsoft Copilot and other new AI technology into…