Microsoft 365
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Streamlining finance cash collection at Microsoft with AI
When it comes to running a business, getting paid on time is critical. Our Global Collection team in the Microsoft Treasury division makes sure payments are seamlessly executed in our fast-moving global enterprise environment. However, our case managers were often…
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Microsoft CISO advice: Securing AI with full stack red teaming
At Microsoft, we approach security for AI systems holistically using a full stack red teaming that goes beyond just testing an AI model. Corporate Vice President of red teaming at Microsoft Craig Nelson describes what he looks for with this…
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Microsoft Build 2026: Empowering our developers to adopt agentic AI at Microsoft
In Microsoft Digital, the company’s IT organization, our journey to agentic AI has been an evolution—one that began with early experimentation in AI-powered productivity and has grown into a coordinated effort to enable intelligent, scalable solutions across the enterprise. As…
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Visualizing success: Steering your AI deployment with a strategy council
The pace of change when it comes to AI’s impact on business today is astounding. Companies are scrambling to develop and maintain a cohesive strategy for managing this impact and getting the most out of this revolutionary technology. At Microsoft…
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Staying human: How we’re using AI to transform the sales experience at Microsoft
At first glance, AI transformation can look like a technology deployment project: New tools arrive, training programs launch, dashboards go live, and leaders focus on speed, scale, and rollout discipline. But in practice, the technical side of transformation is only…
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How Work IQ is supercharging our AI usage at Microsoft
At Microsoft, we’re constantly thinking about the future of work—how the power of AI and agents is transforming the way knowledge workers do their jobs, streamlining workflows, and boosting employee productivity. These innovations have come in many different forms across…
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Microsoft CISO advice: Consider the risks of early integration with mergers and acquisitions
When considering mergers and acquisitions (M&A), security needs to be an important part of the financial and operational due diligence process. At Microsoft, the security organization does more than fulfill the traditional role of assessing risk. It seeks also to…
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Transforming IT support across Microsoft with the Employee Self-Service Agent
We’re in a new world of work support today, where Microsoft 365 Copilot and agentic AI make getting detailed help with a problem as easy as typing a quick question into a chat interface. At Microsoft, we’ve put that potential…
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Microsoft CISO advice: Apply engineering fundamentals to securing AI
Agentic AI, like any software, is just one part of a business solution. It is not the only element that needs to be secured. Engineers need to approach securing agentic AI in the corporate IT ecosystem the same way they…
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Making AI stick for sellers: Five adoption lessons from our Copilot rollout
When Microsoft 365 Copilot rolled out across our global Microsoft Sales and Service organization—a team of more than 60,000 employees—the initial reaction was clear: People were curious. But curiosity alone doesn’t change how work gets done. Engage with our experts!…
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Unfolding our AI-in-IT story: What to expect at the 2026 Microsoft 365 Community Conference
This article is about an event that is now completed. We leave the post up on our site as a record of the conference and the topics covered by some of our Microsoft Digital subject matter experts. At Microsoft Digital,…
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Reclaiming engineering time with AI in Azure DevOps at Microsoft
At Microsoft Digital, the company’s IT organization, we’re reimagining how engineers, product managers, and program managers work. Microsoft Azure DevOps (ADO) is our company’s end-to-end software development lifecycle (SDLC) solution for planning, coding, testing, and delivery. It combines tools for…