Service Level Agreements (SLA) for Online Services
The Service Level Agreements (SLA) describe Microsoft’s commitments for uptime and connectivity for Microsoft Online Services. The current and archived editions of the SLA are available for download and they cover Azure, Dynamics 365, Office 365, and Intune.
Download the most recent version (English) (November 2024):
Service Level Agreement for Microsoft Online Services (WW)
Download
September
01
2024
Spanish (International)
September
01
2023
Spanish (International)
September
01
2021
Spanish (International)
September
01
2020
Spanish (International)
September
01
2018
Spanish (International)
September
01
2017
Spanish (International)
September
01
2016
Spanish (International)
September
30
2015
Spanish (International)
