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How Microsoft enforces its policies

At Microsoft, we use a combination of automated technology and trained human reviewers to find and take action against any content or conduct that violates our terms and policies. We have systems and processes in place to make sure we are fair and consistent when enforcing these terms and policies. This helps us protect our users while also respecting their rights.

Detection

We use hashes of known illegal and harmful content. We also use our own technology and classifiers to find harmful content shared on our services. You can help by telling us about any content or conduct that breaks the rules.

Review

Our technology helps protect our online communities. We have human reviewers who check and confirm rule violations and what actions are taken. These people may specialize in certain types of harm or they work on one particular service.

Action

When we determine someone is breaking our rules, we take proportionate actions. This could include blocking, deleting, or not showing their content. Depending on how frequent or serious the violation is, we might take action against the user’s account to stop them from breaking our rules again.