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Moderation and enforcement

Appeals

When and how to request an appeal

Microsoft disables access to content we host on our consumer services if the content violates the Microsoft Services Agreement. If you believe we’ve applied our policies in error, Microsoft provides tools to request an appeal. We’ll take another look based on our policies. Note that some content, such as chats and activity feeds, cannot be reinstated due to the transient nature of such content.

To request an appeal, visit Microsoft Request to Reinstate Disabled Content.

Content removal

Content and conduct that puts you or others at risk will not be allowed.

Account suspension

Severe or repeated violations of our policies may result in account suspension.