How low/no code solutions can accelerate innovation and digitisation 

As a society, we use apps to manage, connect and augment our day-to-day lives. So, it’s understandable that when we go to work, we expect to have the same. Apps can help organisations modernise processes, create new innovations and uncover opportunities. According to the IDC, this growing demand for digital solutions means that 500 million Read more

Unify your digital environment for secure collaboration 

To stay secure in an everchanging threat landscape, organisations must build cyber resilience and secure collaboration across their digital environment. In fact, many leaders view security as an enabler of business. Those who feel the most vulnerable are the most mature in their security posture – 83 percent according to our research. Mature security organisations Read more

Drive cyber resilience and stay secure against heightened threats 

As the landscape of work has changed, so have cyberthreats. Technology has enabled the rise of remote and hybrid working. However, this increasingly complex environment also means there’s more vulnerabilities. Leaders have seen three trends rise: Stay competitive in a fast-evolving business landscape.Defend against cyber threats.Achieve both the above goals while reducing complexity and modernising Read more

How data and AI will transform contact centres for financial services 

Contact centres for financial institutions have traditionally been a core touch point for customers to access various types of immediate support – from queries to complaints to fraud alerting. Today their role hasn’t necessarily changed. However, the value organisations place on them certainly has. The focus is shifting from fitting customers around business processes to Read more

Part 2: The role of technology in helping communities to level up 

Previously, we explored how data sharing will help ICSs to level up their care. We looked at how improving collaboration and proliferating best practice will ensure all individuals – regardless of their circumstances – can access the highest quality services. Now, we’ll look at the role of technology in underpinning collaboration and in driving more Read more

Part 1: The role of data in helping communities to level up 

What does levelling up actually mean? In the health and care context, the term means better services and better care for all. It ensures all communities can access the very best services. Also, it makes sure no individuals, or individual segments of the population are left behind. The challenges The last couple of years has Read more

Virtual wards, real world benefits 

Sometimes it takes a crisis to fully grasp an opportunity. Virtual wards were invented in the early 2000’s by Dr Geraint Lewis, now Director of Population Health at Microsoft. Despite that, it’s only in the last few years that they have taken the NHS by storm. Virtual wards help reduce hospital admissions, keep patients safer, Read more

How to turn data insights into action 

Over the next three years, global data creation is projected to grow to more than 180 zettabytes. One zettabyte is approximately a trillion gigabytes. To visualise it, let’s turn a gigabyte into a brick. 180 zettabytes would build around 46,475 Great Walls of China. Organisations that can connect and use their data are more resilient Read more