Building reliable voice agents: A practical guide
Learn how to design AI voice agents that handle real conversations, stay reliable under pressure, and scale from prototype to production.
Copilot
Agent adoption
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Mistral joins Copilot Studio’s growing lineup of model providers
Copilot Studio adds Mistral Medium 3.5, expanding model choice with in‑region data control, strong multilingual performance, and admin governance. -
New and improved: Computer-using agents, a new workflows experience, and real-time voice experiences
Learn what’s new in Copilot Studio, May 2026: computer-using agents are now generally available, plus redesigned workflows and Work IQ extensibility. -
The in-depth guide to managing real-time voice agents at scale
Explore an in-depth guide to managing customer-facing real-time voice agents with Copilot Studio, from governance foundations to production readiness. -
New and improved: Agent governance, intelligent workflows, and connected app experiences
See what’s new in Copilot Studio, April 2026: updates to workflows, increased control over agent operations, and an expanded agent usage estimator. -
Extend AI voice support: Introducing real-time voice agents in Microsoft Copilot Studio
Real-time voice agents are now generally available in Copilot Studio, supporting adaptive voice experiences for complex customer conversations. -
Automate business processes with agents plus workflows in Microsoft Copilot Studio
Introducing new capabilities in Microsoft Copilot Studio that help you automate your business processes by mixing AI agents and workflows. -
New and improved: Multi-agent orchestration, connected experiences, and faster prompt iteration
Learn what’s new in Copilot Studio: Multi-agent systems are now generally available, plus recent updates to the Prompt Editor and governance controls. -
New and improved: Agent evaluations, computer use, and advanced maker training
Explore Copilot Studio feature updates that support secure, scalable agent development—from enhanced agent evaluations to improved automation tools. -
New resources and guidance to plan, build, and operate enterprise-ready agents
Explore the new and redesigned guidance hubs to help your organization plan, build, and operate agents with clarity throughout the agent lifecycle. -
How to evaluate AI agents in Microsoft Copilot Studio
Agent Evaluation in Copilot Studio helps makers move from early optimism to grounded confidence as agents grow in complexity and impact. -
6 core capabilities to scale agent adoption in 2026
Learn six key capabilities organizations are using to scale Copilot Studio agent adoption in 2026—plus practical considerations for enterprise deployment.