AX for Retail R3: Training Videos for Commerce Data Exchange Async
I’m happy to announce greater availability for a set of training videos that I created for Commerce Data Exchange (CDX) Async Server and Async Client.
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NAV Design Pattern: Using C/AL Query Objects to Detect Duplicates
This pattern uses queries to create an efficient way to detect duplicate entries in a table. -
Moving From Real Time to Right Time: How Marketing History Led to Mass Personalization at Scale
Picture yourself on a summer road trip. After a few hours, a notification pops up on the heads-up display indicating that you’re low on gas. -
What to do when you cannot access a download?
This month’s Cumulative Updates were made available for download this week. -
U.S. Multichannel Customer Service Report Shows Growing Customer Expectations
As customer service and the overall customer experience become key differentiators for brands and organizations across all industries, it has never been more important to know as much as you can about. -
Onboard successfully with the CRM Online Resource Guide
Get info on CRM Online self-help and support resources and get answers to your questions – fast! Are you looking for guidance on how to onboard your organization to Microsoft Dynamics CRM Online? Do you have a quick question or a sticky problem to solve? Do you want information on what’s coming up in the […] -
Application Design Pattern: Report Selection
From the PRS workshop at NAVTechDays 2014, this pattern was written by 2 work groups: Group 1: Dale Gauci & Kimberly Congleton Group 2: Jens Winberg, Tim Grant, Alen Tot Thanks to Tim Grant for merging the two patterns, correct, send for review, and finalizing them! Meet the Pattern It should be possible to change […] -
How O2 Enterprise avoided a modern tragedy by aligning sales and marketing
A longstanding rivalry Historically, sales and marketing are like the Montagues and the Capulets—two departments, both alike in dignity, harboring an ancient grudge. -
Microsoft Dynamics CRM Online Licensing and Pricing Update for WPC: Promotions Extended and Other News
For WPC 2015, I’d like to share some licensing and pricing updates for Microsoft Dynamics CRM Online. -
Data-Driven Fun: How Disney Uses Wearables to Sell $10 Turkey Legs
When you think “family vacation experience,” there’s a good chance that the Disney resorts come to mind. -
Microsoft Partners: Share Your Bright Ideas for Customer Service Innovation
For everyone who was customer service when customer service wasn’t cool, we have arrived.
