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News and product updates

May 4, 2020

3 min read

ISV Connect Program: new opportunities for Business Applications partners

In a few days we’ll be together—virtually—at the Microsoft Business Applications Summit to share the latest innovations and tools with the Microsoft Dynamics 365 and Microsoft Power Platform community.
Customer stories

April 29, 2020

3 min read

How Microsoft and American Express help merchants battle fraud

Many of us have experienced a rejected credit card transaction when shopping online.
Thought leadership

April 28, 2020

4 min read

Maintain business continuity with Dynamics 365 Field Service

This post has been updated on June 15, 2020; for the most up-to-date information on Dynamics 365 offers, see Microsoft offers.
Events

April 28, 2020

3 min read

Join the all-digital Microsoft Business Applications Summit

Join us on Wednesday, May 6, 2020, for Microsoft Business Applications Summit, a single-day (7:30 AM to 6:00 PM Pacific Time), all-digital, no cost event packed with expert-led sessions and community networking opportunities.
News and product updates

April 16, 2020

3 min read

Rapidly scale patient screening and assessments for COVID-19

As the world copes with the COVID-19 pandemic, Microsoft is providing cloud solutions to frontline responders to help coordinate and automate emergency responses.
News and product updates

April 15, 2020

2 min read

Modernize field service with Dynamics 365 Remote Assist

This post has been updated on June 15, 2020; for the most up-to-date information on Dynamics 365 offers, see Microsoft offers.
News and product updates

April 9, 2020

5 min read

New omnichannel, AI, and IoT updates for Dynamics 365 Customer Service

This post has been updated on June 15, 2020; for the most up-to-date information on Dynamics 365 offers, see Microsoft offers.
News and product updates

April 8, 2020

4 min read

Reduce supply chain disruptions with AI, IoT, and mixed reality

Disruptions in global supply chains have significantly increased over the last decade, fueled by a myriad of triggers ranging from trade wars, demand surges from social marketing, natural disasters, and most recently, the recent COVID-19 pandemic.
Events

April 2, 2020

6 min read

2020 release wave 1 launches with new apps and over 400 features

Today marks the official start of the 2020 release wave 1, kicking off the deployment of new applications and hundreds of new capabilities and updates across Microsoft Dynamics 365 and Microsoft Power Platform.
Thought leadership

March 26, 2020

4 min read

Resources and support for our global customers impacted by COVID-19

This post has been updated on June 15, 2020; for the most up-to-date information on Dynamics 365 offers, see Microsoft offers.
News and product updates

March 23, 2020

3 min read

Our commitment to customers to help ensure business continuity

As organizations respond to the ongoing, unprecedented situation and grapple with disruptions across their workforce due to the evolving global health crisis, we want to share the steps we’re taking to help ensure our customers’ business continuity with Microsoft Dynamics 365 and Microsoft Power Platform.
News and product updates

March 18, 2020

4 min read

Sales enablement partnerships enhance personalization for Dynamics 365

Implementing a modern sales enablement toolset can generate over 650 percent ROI, according to Forrester; a finding that underscores the opportunity cost of not addressing the challenges many sales organizations face.

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