Omnichannel in 2019: There’s plenty in store for retail customers
2019 is shaping up to be a big year for the omnichannel retailer.
Business Decision Makers
Refine results
Products
Content Type
Publish date
-
-
Elevate your customer experience with field service first-time fix rate
Service organizations are continually challenged to meet rising customer expectations. -
April ’19 release notes for Dynamics 365 and Power Platform now available
Today, we published the April ’19 release notes, a compilation of hundreds of new features for Dynamics 365 and Power Platform that will be released between April and September 2019. -
3 ways modern sales productivity technologies drive results for high-growth SMBs
Small and mid-sized companies (SMBs) are projected to grow 6-10 percent this year—more than twice as fast as the global GDP (3. -
Build your brand with AI-driven market insights
With three billion users worldwide, enterprises of all sizes can no longer afford to ignore the sentiment of online conversations about their brand. -
Find out what the future of retail looks like at NRF 2019
As many retail professionals gear up for retail’s BIG show—the 2019 NRF Annual Convention & EXPO—many are still processing the year that was. -
Customer service webinar series: The evolving role of customer service
How is customer service changing? It’s not as simple as it was before. -
The year ahead: Introducing the 2019 Retail Trends Report
2018 was a roller coaster ride for retail as businesses scrambled to adjust to changes that are reshaping the retail landscape. -
Webinar: Introduction to Dynamics 365 for Talent
The war for talent is more than a trending headline–it’s a reflection of an increasingly competitive landscape where people with the right skillset are in short supply. -
Mixed reality 2018 year in review (and what’s to come in 2019)
Hi everyone! I hope this month’s blog finds you well. -
Relationship selling in action: 3 takeaways from our customers
The tide has turned on the traditional funnel-based sales model.
