Purpose built Collaboration spaces in Viva Sales

We are thrilled to announce the general availability of Collaboration spaces in Viva Sales, transforming the way sales teams collaborate. Collaboration is essential for sales success, yet many organizations struggle to stay organized and find the right digital tools to bring them together. In the pursuit of closing deals, sellers find themselves collaborating with an average of over 15 cross-functional teams within their organizations, while simultaneously serving their customers. This intricate web of interactions adds a significant layer of complexity to their already demanding work.

With Collaboration spaces, sellers now have an organized and effortlessly created space, tailored to their needs, where they can collaborate seamlessly with their colleagues and customers.

Collaboration made easy with Sales templates

Sales templates in Viva Sales simplify the process of creating purpose-built Collaboration spaces in Microsoft Teams, directly linked to D365 or Salesforce accounts or opportunities. Collaboration spaces are set up with predefined channels and pinned apps, providing a ready-made environment for effective collaboration built on the secure and trustworthy framework provided by Teams.

Once set up, sales teams can conveniently access these Collaboration spaces from the Viva Sales app in Outlook or directly from the Sales app, within the context of their accounts or opportunities. This eliminates the hassle of searching for the right place to collaborate, saving valuable time for the sales team.

We are excited to offer two sales templates as part of this release:

1. Account team template: The Account team template is designed for seamless collaboration within account teams and with customers. Applied at the team level and linked to a CRM account, this template provides a comprehensive solution. It comes equipped with predefined channels and pre pinned apps, ensuring a smooth and efficient workflow for effective collaboration.

2. Deal room template: The Deal room template is tailored for focused collaboration on deal related activities. Applied at the channel level and linked to a CRM opportunity, this template provides a dedicated space for efficient teamwork. With predefined channels and pre pinned apps, it streamlines communication and enhances productivity, allowing sales teams to effectively collaborate and drive successful deal outcomes.

Eliminate set-up overhead for effortless teamwork

Setting up a Collaboration space is now easier than ever. With just a few clicks, sellers can create their own space for collaboration. By clicking on the ‘Set up account team’ or ‘Set up deal rooms’ button from Collaborate in Teams card in Viva Sales app within Outlook, sellers can quickly get the set up going. The process involves three simple steps: choosing a new/existing team, reviewing default team/channel names, and adding recommended team members to new teams.

Convenient access within sales workflows

Once set up, sales teams can conveniently access these Collaboration spaces from the Viva Sales app in Outlook or directly from the D365 Sales app, within the context of their accounts or opportunities. This eliminates the hassle of searching for the right place to collaborate, saving valuable time for the sales team.

Next steps

New to Viva Sales? Sign up here: Microsoft Viva Sales | Microsoft Viva
Learn more about Collaboration spaces: Introducing Collaboration spaces for sales teams