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Dynamics 365 Sales
Discover the latest in Dynamics 365 Sales. Learn how AI and automation can help boost your sales and enhance customer interactions.
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NFL Players Association and Dynamics 365: Extending players’ careers off the field
The National Football League regular season kicked off last week, and that means millions of fans are breaking out team jerseys, updating their fantasy rosters, and—for the most devoted of fans—closely tracking every touchdown and tackle as the season progresses. -
Setup for sales tax which should be used when ‘Price include sales tax’ is enabled on a Store
Hello, If you have any issues regarding sales tax (net amount) rounding between Retail store transactions and posted sales invoice voucher transactions, you should check at first Sales tax setup. -
Dynamics 365 – Basics about Sales tax documentation
If you are interested in the basic setup of Sales tax – the attached document could be the perfect starting point in order to understand the required setup and automatic processes in Dynamics 365 for Finance and Operations. -
Upcoming change April 15, 2018- Only Azure Active Directory users will be allowed to create Prospective presales projects in LCS
Today, a user can sign in to Lifecycle Services (LCS) using a Microsoft Account (MSA) (such as Live or Hotmail), and without purchasing a Support plan or subscription, create a Prospective presales project to try LCS features or set up demo environments. -
Connecting to Microsoft Dynamics 365 for Sales Version 9.0
Dynamics NAV 2016 and later versions use a native integration with Dynamics 365 for Sales for a smooth experience. -
Announcing the General Availability of Microsoft Dynamics NAV 2018
Virtually every business we speak with today is feeling increased pressure to modernize business processes and accelerate their ability to compete. -
Migrate your Dynamics CRM 2011 Knowledge base articles to new Dynamics 365 Knowledge base articles
Knowledge Management has always been a core of any Customer Service organization in helping achieve better CSAT and consistency in solving customer issues. -
Convert email to a case with a few clicks in Dynamics 365 App for Outlook
Microsoft Dynamics 365 App for Outlook leverages the power of Dynamics 365 while you’re using Outlook on the desktop, web, or phone. -
Sales Tax on Gift card sales in Retail
Sales Tax on Gift card sales in Retail With the hotfix KB 3183056 installed there is possible to get a sales tax calculated on gift card transactions. -
60% of Consumers Have Stopped Doing Business with a Brand Due to Poor Customer Service
Delighting customers is not the key to consistently satisfying customer service. -
10 Tips to Empower Customer Service Agents
With customer service and customer experience beginning to overtake price and product as brand differentiators, big investments have been made over the past few years in empowering customers with more.
