HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 2

Guideline 2

Make clear how well the system can do what it can do

Help the user understand how often the AI system may make mistakes.
Guideline 2 > Pattern 2A

Pattern 2A: Match the level of precision in UI communication with the system performance – Language
Guideline 2 > Pattern 2A > Example

Amazon Prime Video | 2A: Match UI communication precision with system performance — Language

card example thumbnail
Guideline 2 > Pattern 2A > Example

Apple Music | 2A: Match UI communication precision with system performance — Language

card example thumbnail
Guideline 2 > Pattern 2A > Example

LinkedIn | 2A: Match UI communication precision with system performance — Language

card example thumbnail
Guideline 2 > Pattern 2B

Pattern 2B: Match the level of precision in UI communication with the system performance – Numbers
Guideline 2 > Pattern 2B > Example

Uber Eats | 2B: Match UI communication precision with system performance — Numbers

card example thumbnail
Guideline 2 > Pattern 2B > Example

Zillow | 2B: Match UI communication precision with system performance — Numbers

card example thumbnail
Guideline 2 > Pattern 2C

Pattern 2C: Report system performance information
Guideline 2 > Pattern 2C > Example

Contoso | 2C: Report system performance information

card example thumbnail
Guideline 2 > Pattern 2C > Example

SimCam | 2C: Report system performance information

card example thumbnail
Guideline 2 > Pattern 2C > Example

Gender Shades | 2C: Report system performance information

card example thumbnail
Guideline 2 > Pattern 2C > Example

Dragon Professional | 2C: Report system performance information

card example thumbnail
Guideline 2 > Pattern 2C > Example

Kayak | 2C: Report system performance information

card example thumbnail
Guideline 2 > Pattern 2D

Pattern 2D: Provide low performance alerts
Guideline 2 > Pattern 2D > Example

Business Chat | 2D: Provide low performance alerts

card example thumbnail
Guideline 2 > Pattern 2D > Example

Copilot in Outlook | 2D: Provide low performance alerts

card example thumbnail
Guideline 2 > Pattern 2D > Example

Word Online | 2D: Provide low performance alerts

card example thumbnail
Guideline 2 > Pattern 2D > Example

Google Maps | 2D: Provide low performance alerts

card example thumbnail
Guideline 2 > Pattern 2D > Example

Microsoft Teams | 2D: Provide low performance alerts

card example thumbnail
Guideline 2 > Pattern 9A > Example

Viva Topics | 9A: Switch classification decisions and G2

card example thumbnail
Guideline 2 > Example

Hugging Chat | G2: Make clear how well a system can do what it can do 

card example thumbnail
Guideline 2 > Example

Copilot in Word | G2: Make clear how well the system can do what it can do

card example thumbnail
Guideline 2 > Example

Copilot in PowerPoint | G2: Make clear how well the system can do what it can do

card example thumbnail
Guideline 2 > Example

Google Search | G2: Make clear how well a system can do what it can do

card example thumbnail
Guideline 2 > Example

Google Bard | G2: Make clear how well a system can do what it can do

card example thumbnail
Guideline 2 > Example

Hugging Chat | G2: Make clear how well a system can do what it can do

card example thumbnail
Guideline 2 > Example

Business Chat | G2: Make clear how well the system can do what it can do

card example thumbnail
Guideline 2 > Example

Copilot in Outlook | G2: Make clear how well the system can do what it can do

card example thumbnail

Guideline 8

Guideline 8

Support efficient dismissal

Make it easy to dismiss or ignore undesired AI system services.
Guideline 8 > Example

Copilot in Outlook | G8: Support efficient dismissal

card example thumbnail
Guideline 8 > Example

Copilot in Word | G8: Support efficient dismissal

card example thumbnail
Guideline 8 > Example

Microsoft Forms | G8: Support efficient dismissal

card example thumbnail
Guideline 8 > Example

Siri | G8: Support efficient dismissal

card example thumbnail
Guideline 8 > Example

Instagram | G8: Support efficient dismissal

card example thumbnail