HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 5

Guideline 5

Match relevant social norms

Ensure the experience is delivered in a way that users would expect, given their social and cultural context.

Guideline 16

Guideline 16

Convey the consequences of user actions

Immediately update or convey how user actions will impact future behaviors of the AI system.
Guideline 16 > Pattern 16A

Pattern 16A: Feedforward: Convey the consequences of user actions before the user takes action
Guideline 16 > Pattern 16A > Example

Outlook | 16A: Feedforward: Convey the consequences of user actions before the user takes action

card example thumbnail
Guideline 16 > Pattern 16A > Example

Facebook | 16A: Feedforward: Convey the consequences of user actions before the user takes action

card example thumbnail
Guideline 16 > Pattern 16B

Pattern 16B: Feedback: Convey the consequences of user actions after the user takes action
Guideline 16 > Pattern 16B > Example

Gmail | 16B: Feedback: Convey the consequences of user actions after the user takes action

card example thumbnail
Guideline 16 > Pattern 16B > Example

Apple Music | 16B: Feedback: Convey the consequences of user actions after the user takes action

card example thumbnail
Guideline 16 > Pattern 16C

Pattern 16C: Remind of consequences of a past action and ask for reconfirmation
Guideline 16 > Pattern 16C > Example

Google Maps | 16C: Remind of consequences of a past action and ask for reconfirmation

card example thumbnail
Guideline 16 > Pattern 16C > Example

Apple Health | 16C: Remind of consequences of a past action and ask for reconfirmation

card example thumbnail
Guideline 16 > Pattern 16D

Pattern 16D: Convey the consequences of user action in help and documentation
Guideline 16 > Pattern 16D > Example

Instagram | 16D: Convey the consequences of user action in help and documentation

card example thumbnail
Guideline 16 > Pattern 16D > Example

Gmail | 16D: Convey the consequences of user action in help and documentation

card example thumbnail