Business
Microsoft Copilot for small business
Achieve more and grow your business with AI built for work.
Overview
Transform your business with one AI solution
Copilot helps with everyday work, then goes further by taking on complex, multi-step tasks so you can focus on what matters most.
- Ask questions, draft content, summarize information, and get help with the work that fills your day.
- Use Copilot to quickly find and understand information so you can spend less time searching and more time moving work forward.
- Turn ideas into first drafts and refine your work through conversation with Copilot.
- Hand off multi-step work to Copilot so your team can spend more time on the decisions and work that need their attention.
- Give Cowork a goal and the context it needs to plan, execute, and deliver work from start to finish.
- Let Cowork take on more of the execution while you review, refine, and guide the result.
- Use agents to help with focused tasks and business processes, giving your team support where it matters most.
- Get specialized AI assistance for different roles, tasks, and areas of your business.
- Use agents to support repeatable work and help your team get more done across everyday business processes.
- Keep all project content in one smart workspace with AI assistance to organize tasks and support collaboration.
- Hear AI-created summaries of your project content in Copilot Notebooks, perfect for staying on track.
- Get intelligent suggestions of recommended content and updates to add to your source material—all automatically reflected in Copilot Notebooks.
- Give Autopilot a role and a goal to execute ongoing work without starting from a new prompt each time.
- Let Autopilot follow up and continue working while your attention is focused elsewhere.
- Set the objectives and boundaries while Autopilot handles the work and keeps you updated.
- Use AI with the security and protections your business depends on.
- Help safeguard your business information as your team uses Copilot across its work.
- Bring AI into more of your business while maintaining the protections and controls you need.
FEATURES
Work seamlessly
Discover the Microsoft Copilot features that help your business boost productivity and deliver more value every day.
Work more productively
Enhance creativity and efficiency with AI assistance in even more Microsoft 365 applications.
Copilot in Word
Write, edit, and summarize your documents.
Copilot in PowerPoint
Transform your ideas into stunning presentations.
Copilot in Excel
Analyze and visualize data expertly.
Copilot in Teams
Recap meetings, respond to chats, and manage calls.
Copilot in Outlook
Catch up on email, draft responses, and manage your calendar.
Get value from Copilot today—and stay ready for what’s next
Copilot handles a quick question or a project that runs for hours, right inside the apps your team already uses. It's AI built for work.
- Copilot is built into Word, Excel, PowerPoint, Outlook, and Teams so your team can begin with the tools they know and keep workflows intact.
- Because Copilot feels like Microsoft 365, it’s easy to adopt—helping new hires and existing staff ramp up quickly.
- Work across files, email, chat, and meetings without bouncing between tools—so information stays connected and work moves forward.
- Craft emails, recap meetings, and create first drafts in seconds—so more time goes toward decisions, refinement, and results.
- Ask Copilot to surface key details from documents, conversations, and data, then turn them into next steps you can act on.
- Handle quick tasks with a prompt, reduce context switching, and keep momentum on the work that matters most.
- Get suggestions to tighten writing, refine slides, and improve clarity—like having an editor on call.
- Have Copilot check for missing info, inconsistencies, or action items—helping you catch issues before they cost time, and improving confidence before work goes out the door.
- Turn raw notes, ideas, and inputs into ready to share content, plans, and insights. Copilot helps your team move faster without sacrificing quality—even as demands increase.
- Begin with everyday AI that helps your team create, communicate, find answers, and get more done. As you gain confidence, go further with agentic capabilities that can take on more complex work.
- Go further with agentic AI that can take on multi-step work, helping your team move from individual tasks to completed outcomes.
- Create purpose-built solutions and extend AI to ongoing work that can keep moving with less hands-on effort.
Pricing
Microsoft Copilot pricing
AI built for work with pricing that enables everyday AI and advanced AI.
Resources
Getting ready for AI
Infographic
How AI can help grow your business in three steps
Discover how AI helps you save time, engage customers, and elevate your brand so your business can grow.
AGENTS
Tailor AI experiences to fit your business needs
Enhance Copilot with Microsoft-built agents or build your own standalone agents with Copilot Studio.
Agents for work
Transform your business by using agents to automate and execute processes for increased efficiency, cost savings, and revenue generation.
Microsoft Copilot Studio
Create AI experiences for employees and customers across various channels, including websites and apps.
FAQ
Frequently asked questions
- Microsoft Copilot is an AI-powered assistant that helps you work more efficiently by generating content, answering questions, analyzing information, and automating tasks. It combines large language models with your work data from Microsoft Graph and Microsoft 365 to provide personalized assistance. Copilot Chat is a web-grounded AI assistant included at no additional cost with eligible Microsoft 365 plans. It also includes Copilot in Outlook and the Microsoft Copilot app. Customers can use custom agents built by their organization on a metered basis.
When you purchase a Microsoft 365 plan with Copilot, or add a Microsoft 365 Copilot license to an existing subscription, you unlock additional capabilities, including Work IQ, Copilot in Teams and Microsoft 365 apps such as Word, Excel, and PowerPoint, access to Microsoft pre-built agents like Researcher, Analyst, and Facilitator, and the ability to use assistive custom agents at no additional cost. Organizations with Microsoft 365 Copilot licenses also gain access to advanced analytics to measure usage, adoption, and business impact. - Copilot delivers AI assistance tailored to the Microsoft 365 apps. For example, in Word, it helps draft documents, suggest edits, and summarize text. In Excel, it analyzes data, creates charts, and generates insights. In PowerPoint, it helps design presentations by generating outlines and recommending images or layouts. In Outlook, it drafts emails and summarizes lengthy email threads. In Teams, it recaps meetings and highlights action items from chats.
- Everyday AI experiences, like chat and Copilot in your Microsoft 365 apps, are included with your license. More advanced AI experiences are billed based on usage. Today, these include Copilot Cowork, Code, Autopilot, and the Work IQ APIs. More usage-based services may be added over time.
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Usage-based billing lets you pay for advanced AI capabilities based on how much you use them. These experiences use Copilot Credits, so you pay based on actual usage, while the Copilot capabilities included with your subscription stay included. Learn more about usage-based billing and Copilot Credits.
Learn more about usage-based billing and Copilot Credits.
- Administrators can manage usage-based billing in Cost Management in the Microsoft 365 admin center. You can adjust usage controls and spending policies to fit your organization’s needs. Charges apply only when usage-based experiences are used.
- Microsoft Copilot is built with enterprise-grade security and privacy, using the same controls and permissions that help protect your data in Microsoft 365. Copilot follows your organization’s existing Microsoft 365 security settings.
With enterprise data protection (EDP) in Copilot, prompts and responses stay within the Microsoft 365 service boundary and all associated data handling commitments apply, including support for General Data Protection Regulation (GDPR), International Organization for Standardization (ISO)/IEC 27018, and the Microsoft Data Protection Addendum (DPA). Prompts and responses are logged, subject to your data retention policies, and will be available for eDiscovery and other Microsoft Purview capabilities. The specific controls will vary depending on the underlying subscription plan. Prompts and responses are not used to train the underlying large language models. - Microsoft Copilot enhances business processes by combining large language models (LLMs) with your work context. Key features include:
- Microsoft Graph Grounding and Microsoft Graph connectors: Adds context from emails, chats, documents, and meetings.
- Enterprise Data Protection (EDP): Ensures data stays within Microsoft 365 boundaries, supporting GDPR and other standards.
- Copilot Chat: Integrates web, work, and business data into a rich information database.
- Copilot Pages: Organizes and shares content for easy collaboration and project tracking.
- Copilot in the flow of your work: Available in Microsoft 365 apps like Word, Excel, PowerPoint, and Outlook.
- Microsoft Teams collaboration: Streamlines meetings with real-time summaries and insights.
- Pre-built agents: Connects to business applications, including SharePoint.
- Copilot Studio: Enables users to create and customize workflow agents using the Copilot Chat or Standard harness.
- IT controls: Helps manage AI at scale including management controls, measurement, and reporting.
- Work IQ is the intelligence layer that enriches Microsoft Copilot and agents with an implicit understanding of your work—inside and out. It connects your context, workflows, and relationships to deliver an experience that is built just for you and the flow of your work. Work IQ includes data from multiple sources: Microsoft 365 content and metadata; line of business data ingested through Copilot connectors—and the comprehensive semantic index derived from your Microsoft 365 and line-of-business datasets. Work IQ also includes Copilot Memory to better understand your style, habits, and preferences. The result is a rich experience that is implicitly grounded in the details of your work patterns, relationships, and workflows. It enables Copilot to provide new insights and anticipate future needs and proactively take action to deliver the best results.
- Agents are AI systems that help individuals and organizations manage tasks and make informed decisions. Using agents within Copilot, you and your business can drive efficiency and get more work done faster. Agents can perform various tasks to assist people and organizations:
- Retrieve information: Query systems like HR, CRM, or financial databases.
- Help with basic tasks: Submit expense reports, update CRM systems, create IT help desk tickets.
- Perform specialized roles: Facilitate meetings, compile research reports, analyze data sets.
- Automate processes: Handle financial planning, sales qualification, and supplier communications.
- Copilot Studio that’s included with a Microsoft 365 Copilot license lets the licensed users build and use internal agents within Microsoft 365 using the Copilot Chat and Standard harness at no additional cost.
The standalone Copilot Studio license offers additional flexibility—you can create agents using the GitHub Copilot harness and publish to external channels (like websites, apps, and social platforms), non-licensed users can use the agent, and you can choose from different pricing options.
Get started
Find the right Microsoft Copilot plan for your organization
Unlock agentic work with pricing that scales as you do.
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Microsoft Copilot for individual use
Get Copilot in Microsoft 365 applications for individuals with a Microsoft 365 Personal or Family subscription.
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Microsoft Copilot for enterprise
Add Copilot to your existing Microsoft 365 for enterprise subscription.
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Copilot Chat
Experience secure AI chat powered by the latest large language models, with metered pricing for agents and robust IT control, including enterprise data protection and agent management.
- [*]This discount offer is available between July 1, 2026, and December 31, 2026. The Microsoft 365 Copilot Business add‑on is available only to existing Microsoft 365 customers with an eligible Business plan. Offers and discounts may vary between Microsoft 365 plans with Copilot and add-ons. An annual commitment is required, and promotional pricing applies to the first year only. This subscription automatically renews and is subject to recurring annual billing with a payment method required. This promotion is not available on trial subscriptions. Customers have a 7-day cancellation window to receive a prorated refund. This offer may not be combined with any other offer. Microsoft reserves the right to cancel, change, or suspend this offer at any time without notice in its sole discretion.
- [1]Some AI experiences require usage-based billing and may result in charges based on usage, beyond your license fees. Learn more about usage-based billing. Once your paid subscription begins, you have a 7-day cancellation window to receive a prorated refund, only paying for what you use. You may cancel your subscription at any time in the Microsoft 365 admin center. Learn how to cancel your Microsoft 365 subscription. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.
- [2]After your one-month free trial ends, your subscription will automatically convert to a paid subscription and you’ll be charged the applicable subscription fee based on the subscription term and billing plan you select. Cancel anytime during your free trial to stop future charges. A credit card is required to sign up. Learn more.
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