Microsoft 365 Copilot
Put Copilot to work for you
Get tips and tricks on how to use Copilot so your team can focus on the work that matters most.
Resources by role
Add value at scale across your business
Provide even greater opportunities to increase revenue, optimize costs, and help employees to thrive.
- Optimize market research, track campaign performance, and create relevant, personalized content at scale.
- Simplify the collaboration steps to diagnose and respond to customer complaints.
- Enhance the efficiency, quality, and scale of legal work to deliver broad impact.
- Tailor pitch materials and offers to optimize your sales pipeline and close more deals.
- Now in preview—connect to your financial data, surface insights to help reduce costs, and improve accuracy.
- Connect workers with the knowledge they need, stay ahead of potential issues, and boost efficiency.
- Adapt to changing markets with faster customer onboarding, streamlined analysis, and improved portfolio management.
- Improve store performance, optimize supply chains, and run more effective marketing campaigns.
- Streamline claim processing, help reduce costs, and improve member experiences.
HOW-TO VIDEOS
Reimagine workdays across your organization with Copilot
Watch how Microsoft employees are using Copilot to improve business outcomes across marketing, customer service, sales, legal, human resources, communications, and IT roles.
How to use Copilot for marketing tasks
Prepare briefs quickly and easily, plus boost creativity.
How to use Copilot for customer service tasks
Locate knowledge articles, place orders, and get summaries of service interactions.
How to use Copilot for sales tasks
Make a customized sales pitch deck based on customer research, get summarized findings, and analyze data for deeper insights.
How to use Copilot for legal tasks
Analyze regulations, including the compliance aspects of legislation.
How to use Copilot for human resource tasks
Create knowledge-based articles with explanations and scenarios to help employees understand policies and procedures.
How to use Copilot for communications tasks
Draft and revise scripts for team meetings, presentations, and events.
How to use Copilot for IT tasks
Enhance users’ and admins’ productivity by speeding up tasks, such as creating documentation.
COPILOT DASHBOARD
Measure your impact
Understand how people are using Copilot—and get insights and resources to drive greater adoption—in the admin center and Microsoft Copilot Dashboard.
AI AGENTS
Enhance and optimize Copilot for your needs
Tailor Copilot to your business
Connect more deeply to your business data, apps, and workflows outside of Microsoft 365 using out-of-the box Copilot connectors and pre-built agents.
ADDITIONAL RESOURCES
Dive deeper with Copilot and AI
NEXT STEPS
Continue your AI journey
Try Microsoft 365 Copilot Chat with your Microsoft 365 work account.
Dive deeper
Learn more about the features of Microsoft 365 Copilot, your AI assistant for work.
Get email updates about Copilot
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- [1]Copilot Studio capabilities in Microsoft 365 are provided under Copilot Studio terms. Learn more
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