Extensibility

Microsoft is investing in agent capabilities that help customers boost the quality of their agents to unlock business value.

At our AI Tour in London, we’re excited to announce a new set of capabilities that enable you to build autonomous agents, which will be in public preview at Microsoft Ignite 2024.

At Microsoft Build 2024, we’re thrilled to introduce our latest innovation, a steppingstone in agent capabilities coming to copilots, using Microsoft Copilot Studio.

The Copilot Studio implementation guide provides a framework to do a 360-degree review of your project. It highlights potential risks and gaps, aims at aligning the project with the product roadmap, and shares guidance, best practices and reference architecture examples.

The PVA Test Framework for Power Virtual Agents is a sample solution published on GitHub that demonstrates how to run tests against a chatbot using the Direct Line channel, and validate that the bot works as expected

We are excited to share the brand new integration between Power Virtual Agents and the Azure AI Studio.

Power Virtual Agents comes with a new template in Power Automate Process Advisor that offers a dialog map of how conversations have flown between topics, redirects, and their outcome.

If you are using Bot Framework bots in your organization, you can now easily extend their functionality by calling your Power Virtual Agents bot as a skill.

If you are using Bot Framework bots in your organization, you can now easily extend their functionality by calling your Power Virtual Agents bot as a skill.

Now you can use PVA Custom Analytics to easily view customer conversations as they happened.

We are announcing the general availability of Microsoft Power Virtual Agents integration with Microsoft Bot Framework Composer.

Easily customize and share your PVA data in Power BI