Urgency, emotion, habit: How a sophisticated scam actually plays out

Explore the interview

Sherrod DeGrippo and Amy Hart unpack how modern social engineering exploits urgency, emotion, and trust.

Skip ahead to the most relevant section based on the following time stamps.

[00:00] Introducing Amy Hart

[00:30] The scam: how it actually happened

[02:00] Organized crime, not lone scammers

[03:40] Seasonal & situational risk amplifiers

[06:10] Removing shame: why anyone can be a target

[08:40] Aftermath & recovery: what happens after you’re scammed

[09:10] Reporting and collective defense

The holidays may be over, but these holiday-themed scams are always being adapted to new moments on the calendar.

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