Author: Alex Fleck

I’ve always had a passion for story, whether I find it in a novel, a medieval epic, a movie, or a game. Now, I’m helping tell stories about the people and teams at Microsoft who build the technology that moves our world. When I’m not reading, writing, translating, or gaming, you’ll find me on a backcountry trek in Canada’s woods and mountains.

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  • The agentic future: How we’re becoming an AI-first frontier firm at Microsoft

    The rate of change for AI tools and technology continues to accelerate, and new opportunities to reimagine business processes and employees’ day-to-day work are emerging. Agents are the force driving this evolution forward. Agents are specialized AI tools built to handle specific processes or solve business challenges. Within Microsoft Digital, the company’s IT organization, we’re Read More

  • Keeping our in-house optical network safe with a Zero Trust mentality

    When it comes to corporate connectivity at Microsoft, a minute of lost connection can lead to catastrophic disruptions for our product teams, sleepless nights for our network engineers, and millions of dollars of lost value for the company. That’s why we built our own optical network at our headquarters in Washington state, and that’s why Read More

  • Unleashing API-powered agents at Microsoft: Our internal learnings and a step-by-step guide

    Agentic AI is the frontier of the AI landscape. These tools show enormous promise, but harnessing their power isn’t always as straightforward as prompting a model or accessing data from Microsoft 365 apps. To reach their full potential in the enterprise, agents sometimes need access to data beyond Microsoft Graph. But giving them access to Read More

All posts by Alex Fleck