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Jerry Newell, wearing headphones, smiles at the camera as he works at home.

Jun 2, 2022

Location-based routing enables Microsoft India move to Microsoft Teams

Editor’s note: This story has been updated with new details and updated terminology. Location-based routing helped Microsoft overcome the challenge of finally moving its employees in India from Skype for Business to Microsoft Teams. Made more challenging by the outbreak of COVID-19 and by India’s strict telecom regulations, the now-complete shift was the last large...