Author: Lukas Velush

Lukas Velush tells the story of how Microsoft uses its own technology on this blog and on the Microsoft Digital Inside Track website (link near the top left of your screen). He’s a recovering journalist who needs to not take himself too seriously.

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November 21, 2025

Deploying Microsoft Agent 365: How we’re extending our infrastructure to manage agents at Microsoft

The number and sophistication of agents that our employees are building here at Microsoft is growing rapidly. To help us and all enterprises respond to this new opportunity, the company just announced Microsoft Agent 365 at Microsoft Ignite. This product serves as the control plane for AI agents—a new evolution of the existing systems that… Read More
May 27, 2025

Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft

This story reflects updated guidance from Microsoft Digital—it was first published in 2023.   Microsoft Teams meetings help our globally distributed and digitally connected employees create meaningful hybrid work experiences. When those meetings are recorded and transcribed or their data becomes available to AI-powered digital assistants, their impact increases. Although these features have proven to be… Read More
May 19, 2025

Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft 365 Copilot

This story reflects updated guidance from Microsoft Digital—it was first published in 2024. It’s all in the prompt. The AI revolution is here, and we’re finding that the best way to take advantage of it is to learn how to prompt it. Here in Microsoft Digital, the company’s IT organization, we’ve had early access to… Read More

All posts by Lukas Velush

January 2, 2025

Unlocking employee self-service with Windows 365 Cloud PCs at Microsoft

Windows 365 is driving the next evolution of desktop virtualization by combining the power and security of the Microsoft Cloud with the versatility and simplicity of the PC. Windows 365 Cloud PCs let you securely stream your Windows experience, including…
October 31, 2024

Seven things we learned deploying Microsoft 365 Copilot for Sales at Microsoft

We’ve entered the age of AI, and our salespeople are reaping the benefits here at Microsoft. Thanks to Microsoft 365 Copilot for Sales, their days are more efficient, their communication is more streamlined, and their interactions with essential sales tools…
October 17, 2024

Deploying Microsoft 365 Copilot in four chapters

What this guide contains Intro: Deploying Microsoft 365 Copilot Chapter 1: Getting governance right Chapter 2: Implementation with intention Chapter 3: Driving adoption to capture value Chapter 4: Building a foundation for support Appendix: Downloadable assets to support your deployment…
September 18, 2024

Doing more with less: Optimizing shadow IT through Microsoft Azure best practices

This story was first published in 2023. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…
June 28, 2024

Enhancing employee listening at Microsoft with Viva Glint

At Microsoft, giving our employees every opportunity to thrive is critical. Now, we have a new but familiar tool to help us do that—our very own Microsoft Viva Glint. We’re using Viva Glint—which replaces LinkedIn Glint—to check in with our…
June 27, 2024

Driving Microsoft 365 Copilot adoption with an assist from Microsoft Viva

Effective adoption doesn’t happen by accident. It takes a coordinated effort that includes executive sponsorship, education, engagement, measurement, and more. When you deploy a next-generation AI technology like Microsoft 365 Copilot that introduces whole new ways of working, getting that…
June 14, 2024

Unlocking the potential of Microsoft 365 Copilot at the role level

There’s no question: Microsoft 365 Copilot is changing how work gets done here at Microsoft and beyond. An intelligent digital assistant with access to any company data you need, and that can process and accomplish requests using natural language—that’s a…
June 5, 2024

Moving our network to the cloud with Microsoft Azure

Our ongoing move to cloud networking here at Microsoft is at the core of our larger connectivity strategy. Very practically, this shift is playing a pivotal role in how we are and will continue to support our more than 221,000…
June 4, 2024

How we’re transforming large meetings at Microsoft in the age of flexible work

It’s a new era, and even meeting rooms must reinvent themselves. “In 2024, meeting rooms are reinterviewing for their jobs,” says Matthew Marzynski, a principal product manager for Microsoft Digital, our IT organization here at Microsoft. And just like any…
May 22, 2024

Upgrading Microsoft’s core Human Resources system with SAP SuccessFactors

This story was first published in 2022. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…
May 13, 2024

Shifting left to get accessibility right at Microsoft

At Microsoft, we’ve learned the best way to get accessibility right is to shift left. “We need to think about accessibility before we start any of our work, before we write any line of code, at every step of our…
April 3, 2024

Empowering employee self-service with guardrails: How we’re using sensitivity labels to make Microsoft more secure

At Microsoft, empowering our employees to do their best work means trusting them with self-determination. But to do that safely, we need clear data loss prevention systems in place. We describe it as self-service with guardrails. Giving employees that level…