Author: Lukas Velush

Lukas Velush tells the story of how Microsoft uses its own technology on this blog and on the Microsoft Digital Inside Track website (link near the top left of your screen). He’s a recovering journalist who needs to not take himself too seriously.

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November 21, 2025

Deploying Microsoft Agent 365: How we’re extending our infrastructure to manage agents at Microsoft

The number and sophistication of agents that our employees are building here at Microsoft is growing rapidly. To help us and all enterprises respond to this new opportunity, the company just announced Microsoft Agent 365 at Microsoft Ignite. This product serves as the control plane for AI agents—a new evolution of the existing systems that… Read More
May 27, 2025

Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft

This story reflects updated guidance from Microsoft Digital—it was first published in 2023.   Microsoft Teams meetings help our globally distributed and digitally connected employees create meaningful hybrid work experiences. When those meetings are recorded and transcribed or their data becomes available to AI-powered digital assistants, their impact increases. Although these features have proven to be… Read More
May 19, 2025

Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft 365 Copilot

This story reflects updated guidance from Microsoft Digital—it was first published in 2024. It’s all in the prompt. The AI revolution is here, and we’re finding that the best way to take advantage of it is to learn how to prompt it. Here in Microsoft Digital, the company’s IT organization, we’ve had early access to… Read More

All posts by Lukas Velush

March 27, 2024

Simplifying external staff management by extending SAP SuccessFactors on SAP Business Technology Platform

Our core system for managing our external workforce was showing its age in an increasingly demanding modern workplace environment—we needed to simplify our external staff management. Here at Microsoft, our large and diverse external, non-FTE workforce plays a vital role…
March 27, 2024

Streamlining engineering at Microsoft with Azure DevOps

Microsoft runs on Microsoft technology. We are the proving ground for our products and when we say that software is enterprise-ready this means that we have already built it for and run it at scale in our own enterprise. We…
March 21, 2024

Bonding in 3D: How Microsoft employees are finding connection in Microsoft Teams

Several years into the era of flexible work, most of us are used to appearing in a Brady Bunch-style gallery. We select an emoji to ask a question or applaud an achievement and still have to remember “unmute” when it’s…
March 18, 2024

Delivering communications internally at Microsoft with Microsoft Viva Amplify

Keeping your people well informed is something every organization, manager, and executive needs to do, including here at Microsoft Digital, the company’s IT organization. We need to let our employees know about new product rollouts, important system updates, new policies,…
March 15, 2024

Looking back at deployment of Windows 11 at Microsoft

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Windows 11,…
February 29, 2024

Democratizing adoption data with the Microsoft 365 Admin Center Experience insights dashboard

Microsoft 365 usage data has enormous value for a variety of roles. But until recently, only IT admins had the privileged access to the Microsoft 365 Admin Center that could unlock that data’s value. New Admin Center roles and the…
February 26, 2024

Seamless and secure cloud printing with Universal Print

There are few office tasks that are as ubiquitous—or potentially as frustrating—as needing to print a document. Whatever your role and wherever you are, it’s likely that you’ll need to utilize the shared office printer next time you’re on site.…
February 7, 2024

Transforming our internal Microsoft Azure spend forecasting

Budget forecasting is a crucial discipline across any business process. With a large-scale consumable resource like Microsoft Azure, accurate budgeting can lead to savings in the millions. To improve Microsoft Azure spend forecasting for our internal engineering teams in Microsoft…
February 5, 2024

Get Microsoft’s tips for partnering with your works councils

Microsoft has hundreds of thousands of employees around the world. To support their work, we need to ensure we meet their needs, honor their concerns, and set up the best possible environments for their success. In parts of Europe, our…
February 1, 2024

Sharing what we learned deploying our secure federal environment

At Microsoft, we serve a diverse range of customers, from individual users and large businesses to sovereign governments with specific regulatory requirements. Our platform products such as Microsoft Azure and our Microsoft 365 productivity suite perform extremely well for these…
January 30, 2024

Transform your internal search with tips from our expert at Microsoft

Getting the right information at the right time is key to maximizing the productivity of your employees—that’s exactly the goal of the team that administers search internally here at Microsoft. We spoke with Dodd Willingham to learn more about the…
January 26, 2024

Enabling collaboration at Microsoft with Microsoft Viva

For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=yIqrfnJECa8. Microsoft Viva is playing a pivotal role in enhancing our regional teamwork at Microsoft. In this Inside Track Spotlight video, we dive into how our leaders are using Microsoft Viva…