Author: Jason Kellington
Featured
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Protecting anonymity at scale: How we built cloud-first hidden membership groups at Microsoft
Some Microsoft employee groups can’t afford to be visible. For years, we supported email‑based communities internally here at Microsoft whose very existence depends on anonymity. These include employee resource groups, confidential project teams, and other sensitive audiences where simply revealing who belongs can create real‑world risk. Traditional distribution groups make membership discoverable by default. Owners Read More
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Read our seven tips for shifting to a ‘cloud native’ device management strategy
At Microsoft, we manage a large, diverse device estate, with more than 1 million devices in use by employees and teams across our global corporate network. For years, we stitched together insights across multiple tools, wrote custom queries, and maintained fragile reports just to answer basic questions. This approach slowed investigations and delayed patch targeting. Read More
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Protecting AI conversations at Microsoft with Model Context Protocol security and governance
When we gave our Microsoft 365 Copilot agents a simple way to connect to tools and data with Model Context Protocol (MCP), the work spoke for itself. Answers got sharper. Delivery sped up. New patterns of development emerged across teams working with Copilot agents. That ease of communication, however, comes with a responsibility: Protect the Read More
All posts by Jason Kellington
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Accelerating our cultural transformation at Microsoft with Viva and AI
We’re learning a lot from integrating AI into our use of Microsoft Viva here at Microsoft, lessons we want to share with you. Microsoft Viva is a digital employee-experience platform that brings together essential capabilities such as knowledge, learning, and…
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Supercharging our enterprise with Windows 11 and AI PCs
AI is no longer a buzzword—it’s the engine driving a new era of productivity, security, and personalization. And Windows 11 and AI PCs are at the center of it. Engage with our experts! Customers or Microsoft account team representatives from…
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Accelerating workplace productivity at Microsoft with Windows Recall
Have you ever struggled to find an important document or photo? Forgotten which app a colleague shared an important data point with you on? Browsed a website but forgot to bookmark it? Engage with our experts! Customers or Microsoft account…
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Hardening our digital defenses with Microsoft Baseline Security Mode
Security isn’t just a feature—it’s a foundation. As threats grow more varied, widespread, and sophisticated, enterprises need to rethink how they protect their environments. That’s why we, in Microsoft Digital, the company’s IT organization, took a necessary step forward and…
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Transforming security and compliance at Microsoft with Windows Hotpatch
Security updates are essential, and every security admin knows that when it comes to applying these updates, faster is better to mitigate the risk. However, security updates have always come with a catch: Windows needs to reboot to apply them.…
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Closing the deal with Microsoft 365 Copilot for Sales at Microsoft
Microsoft Digital stories We didn’t just hope Microsoft 365 Copilot for Sales would make a difference for our sales team here at Microsoft—we measured it. The results were outstanding. In the first few months after adopting Copilot for Sales, our…
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Securing the borderless enterprise: How we’re using AI to reinvent our network security
The modern enterprise network is complex, to say the least. Enterprises like ours are increasingly adopting hybrid infrastructures that span on-premises data centers, multiple cloud environments, and a diverse array of remote users. In this context, traditional security tools are…
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Enabling modern support at Microsoft with AI
We’re using agent-based AI capabilities supported by a continuous improvement (CI) mindset and a comprehensive approach to security to redefine how we meet the support needs of our employees here at Microsoft. How are we doing this? We—Microsoft Digital, the…
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Supercharging our support experience with Microsoft Dynamics 365 and AI
Microsoft Dynamics 365 for Customer Service is helping our Human Resources team reinvent how they support our employees here at Microsoft. The built-in, AI-powered capabilities of Dynamics 365 Customer Service are dropping support resolution times, injecting intelligent automation into our…
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From pain to perfection: How our Microsoft Elite employees enhance your experience with our products
For 10 years, a selection of our top, most industrious employees have been getting early access to our products so they can find and help us fix problems before we ship them to you. This year is the 10-year anniversary…
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Enabling real-time multi-employee collaboration at Microsoft with Copilot Pages
Copilot Pages is a dynamic, persistent canvas in Microsoft 365 Copilot Chat designed for multiplayer collaboration. With Pages, you can turn Copilot responses into durable insights with a side-by-side page that you can edit and, when you’re ready, share with…
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Empowering flexibility: Our guide for deploying and driving adoption of Microsoft Places
Our guide for deploying and driving adoption of Microsoft Places A how-to guide from Microsoft Digital sharing the lessons we’ve learned implementing Places to create a more flexible, efficient, and productive workplace. Understanding the impact of flexible work Flexible work…