Deepak Kumar Biswal
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Recent
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The Fantastic Four: Embracing your work style with Microsoft 365 Copilot
What’s your work style? Here at Microsoft Digital, the company’s IT organization, we’ve identified four major “work identities,” or ways of working. Or, as we sometimes like to call them: The Fantastic Four! Everyone has…
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Transforming facility operations at Microsoft with AI maps
Indoor building maps matter the moment accurate location data become important to solving an issue in facilities. Imagine a facilities service technician responding to a high‑priority heating issue. The service ticket has the right building,…
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Unfolding our AI in IT story: What to expect at the 2026 Microsoft 365 Community Conference
At Microsoft Digital, the company’s IT organization, we shape and propel many of our groundbreaking products through our role as the company’s Customer Zero—and we want to tell that story. At this year’s Microsoft 365…
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Becoming a Frontier Firm: A guide for deploying AI agents based on our experience at Microsoft
A how-to guide for governing, implementing, adopting, supporting, and measuring the impact of AI agents from Microsoft Digital, the company’s IT organization. The agentic future: Our journey to becoming a Frontier Firm at Microsoft A…