AI
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The power of AI in Microsoft 365 Copilot for Sales: Insights from Lori Lamkin and Nathalie D’Hers
Join me, Lori Lamkin, and my esteemed colleague Nathalie D’Hers, as we take you on an extraordinary journey through the development, deployment, and continuous improvement of Microsoft 365 Copilot for Sales. As the Corporate Vice President (CVP) of Dynamics 365 Customer…
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Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft 365 Copilot
This story reflects updated guidance from Microsoft Digital—it was first published in 2024. It’s all in the prompt. The AI revolution is here, and we’re finding that the best way to take advantage of it is to learn how to…
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How Microsoft’s IT legacy is powering its future
For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=tz1ScJprOFQ, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Watch part two of our interview with IT legend Patrice Trousset to learn more…
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How Microsoft’s pivot to generative AI is being fueled by its rich IT history
For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=oNW_SIdL_xo, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Watch part one of our interview with IT legend Patrice Trousset to find out…
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Deploying Signature Microsoft Teams Rooms, generative AI at new Microsoft Canada headquarters
For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=hlRs_Jdr8_U, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Microsoft’s new Canadian headquarters building in Toronto is turning heads for its smart building…
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How AI will change the employee experience at Microsoft—and at your organization
For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=NUn670JE8mE, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Generative AI is the next frontier of employee experience. In our latest spotlight video,…
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Digital transformation spotlight: Learning from deploying Microsoft Viva, data and AI across Microsoft
We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our thinking and experience was at the time.…