AI and Machine Learning
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‘Putting your meetings in your earbuds’: How we now catch up on missed meetings with Audio Recap podcasts
Here at Microsoft, we’re putting our meetings into our earbuds. That’s the best way to think about the new Audio Recap feature in Microsoft Teams. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are…
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How our employees are extending enterprise AI with custom retrieval agents
Employees who are using Microsoft 365 Copilot to transform the way they work now have a new tool to help them even more—the agent. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome…
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Accelerating transformation: How we’re reshaping Microsoft with continuous improvement and AI
Technology companies are really people companies. In an age of rapidly advancing AI, losing sight of this reality leads to an overemphasis on new tools while neglecting opportunities for the transformational change that AI offers. Moving forward, the winners will…
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Eight steps for managing your support team content with AI tools
Microsoft Digital stories Like many large organizations, our support team develops thousands of troubleshooting guides, self-help resources, knowledge base articles, and process documents to guide our support engineers in helping customers with technical issues. As we have grown over the…
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Eliminating mundane repetitive tasks with our new Microsoft Teams app
As organizations grow and their projects become more complex, managing workloads becomes more challenging. Employees report that repetitive, mundane tasks take up too much time and energy, saying things like “I’m constantly having to switch gears,” and “I start out…
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Measuring the impact of Microsoft 365 Copilot and AI at Microsoft
It’s clear that we can do incredible things with Microsoft 365 Copilot and AI in general. This technology boosts creativity, streamlines productivity, and it makes data-driven insights more accessible than ever before. For many organizations, what remains unclear is exactly…
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Reimagining content creation with our Azure AI-powered Inside Track story bot
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. In Microsoft Digital, the company’s IT organization, innovation is the fuel…
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How Microsoft Viva became a business transformation engine at Microsoft
Business transformation is complex, multifaceted, and perpetual. It’s also firmly rooted in an organization’s culture, so it requires change management technology that meets human needs directly. At Microsoft Digital, the company’s IT organization, we have decades of experience leading technological…