cloud migration
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Jamming to a new tune: Transforming Microsoft’s printing infrastructure with Universal Print
[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Most people…
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Streamlining Microsoft’s global customer call center system with Microsoft Azure
Overhauling the call management system Microsoft used to make 70 million calls per year has been a massive undertaking. The highly complex system was 20 years old and difficult to move on from when, five years ago, the company decided…