Microsoft 365 Copilot
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Becoming a Frontier Firm: Our IT playbook for the AI era
Microsoft Digital, the company’s IT team, is rapidly transforming into a Frontier IT Firm—an organization fundamentally restructured for the AI era, where AI-agents are digital colleagues rather than peripheral tools. “Agents are the most significant technological change we’ve seen since…
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Deploying Microsoft Agent 365: How we’re extending our infrastructure to manage agents at Microsoft
The number and sophistication of agents that our employees are building here at Microsoft is growing rapidly. To help us and all enterprises respond to this new opportunity, the company just announced Microsoft Agent 365 at Microsoft Ignite. This product…
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Supercharging our enterprise with Windows 11 and AI PCs
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. AI is no longer a buzzword—it’s the engine driving…
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Powering agentic AI adoption at Microsoft: Our ‘Customer Zero’ story
At Microsoft, we are enabling our employees, teams, and organizations to build AI agents to help them complete important tasks—from individual employees in the personal productivity tenant all the way to enterprise-wide agents that are available to everyone. Engage with…
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The agentic future: How we’re becoming an AI-first frontier firm at Microsoft
The rate of change for AI tools and technology continues to accelerate, and new opportunities to reimagine business processes and employees’ day-to-day work are emerging. Agents are the force driving this evolution forward. Agents are specialized AI tools built to…
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Accelerating employee services at Microsoft with the Employee Self-Service Agent
Microsoft is a huge and complex organization, with more than 200,000 full-time employees working in hundreds of locations around the world. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a…
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Reimagining campus support at Microsoft with the Employee Self-Service Agent
Julie is a typical Microsoft employee, one who commutes to her office, parks in a garage, orders meals from the cafeteria, finds her way to and around different buildings, hosts visitors, and occasionally must deal with a facilities-related service request.…
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Enterprise AI maturity in five steps: Our guide for IT leaders
Charting a course through today’s digital landscape means navigating the transformative potential of AI—a technology redefining how organizations innovate and adapt. For leaders seeking to turn the promise of AI into action, the journey begins with clarity of purpose and…
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‘Putting your meetings in your earbuds’: How we now catch up on missed meetings with Audio Recap podcasts
Here at Microsoft, we’re putting our meetings into our earbuds. That’s the best way to think about the new Audio Recap feature in Microsoft Teams. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are…
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Enabling meaningful AI adoption at Microsoft with a Microsoft 365 Copilot Expo
As our employees incorporate AI into their day-to-day routines, new ways of working are emerging at Microsoft. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this…
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Unleashing API-powered agents at Microsoft: Our internal learnings and a step-by-step guide
Agentic AI is the frontier of the AI landscape. These tools show enormous promise, but harnessing their power isn’t always as straightforward as prompting a model or accessing data from Microsoft 365 apps. To reach their full potential in the…
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Unlocking enterprise AI extensibility at Microsoft with Microsoft Copilot Studio
Microsoft 365 Copilot extensibility is a revolutionary new framework for advancing enterprise AI. By creating their own agents, individuals and teams can customize Copilot’s behavior with additional instructions, grounding, and actions, all while providing a clear and discoverable entry point…