Inside Track
Learn how Microsoft is transforming to become an AI-powered Frontier Firm
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Streamlining business operations at Microsoft with an AI toolkit
At Microsoft, we manage one of the world’s largest global corporate operations. Our operations teams process hundreds of billions in revenue and millions of transactions while adapting to fast-changing business demands. Much of that work flows through Business Process Outsourcing (BPO) operations, where vendors support workflows such as order and agreement processing. As these processes…
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Unlocking the value of Microsoft 365 Copilot and agents at Microsoft
In Microsoft Digital, our company’s IT department, we get to share our internal learnings on deploying and using Microsoft 365 Copilot and agents with many…
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Making AI testing work at scale at Microsoft with Enterprise Test Platform
Every IT team knows the feeling: A project is on track, and then testing becomes the wall everything stacks up against. Slow cycles, fragmented tools,…
