Inside Track Library
1 – 18 of 364 results
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Becoming a Frontier Firm: A guide for deploying AI agents based on our experience at Microsoft
A how-to guide for governing, implementing, adopting, supporting, and measuring the impact of AI agents from Microsoft Digital, the company’s IT organization. The agentic future: Our journey to becoming a Frontier Firm at Microsoft A new way of working, a…
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Reclaiming engineering time with AI in Azure DevOps at Microsoft
At Microsoft Digital, the company’s IT organization, we’re reimagining how engineers, product managers, and program managers work. Microsoft Azure DevOps (ADO) is our company’s end-to-end software development lifecycle (SDLC) solution for planning, coding, testing, and delivery. It combines tools for…
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Microsoft CISO advice: How to build Trustworthy Agentic AI
Building production-ready solutions with agentic AI comes with inherent risks. When agents make mistakes or hallucinate, the potential impacts can multiply rapidly. “It turns out that it’s very easy to write AI-powered software, but it’s very hard to write AI-powered…
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Skilling up for the future of work at Microsoft with Agent Launchpad
As AI continues to evolve and its applications across business workflows expand, it can be difficult for employees to stay on top of the latest developments. One of the most exciting shifts underway is our move toward AI agents, which…
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Transforming the marketing function at Microsoft with AI
The AI revolution is reaching everyone. As AI agents become more mainstream, we’ve seen the powerful impact they can have on all kinds of work and a wide variety of roles. At Microsoft, we’re leading the way in exploring how…
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Powering the technical veracity of AI at Microsoft with a Center of Excellence
When we launched our AI Center of Excellence (CoE) in 2023, we had a straightforward goal: Help our organization experiment with AI, learn quickly, and do it responsibly. Our teams across Microsoft Digital—the company’s internal IT organization—leaned in. We built…
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Conditioning our unstructured data for AI at Microsoft
Anyone who has ever stumbled across an old SharePoint site or outdated shared folder at work knows firsthand how quickly documentation can fall out of date and become inaccurate. Humans can usually spot the signs of outdated information and exclude…
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Microsoft CISO advice: The importance of a written AI safety plan
Yonatan Zunger, CVP and Deputy CISO for Microsoft, has spent his career considering complex questions with security and privacy while building platform infrastructure and solutions. His experience underpins his advice on how to build a safety plan for working with…
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Harnessing AI: How a data council is powering our unified data strategy at Microsoft
Information technology is an ever-evolving landscape. Artificial Intelligence is accelerating that evolution, providing employees with unprecedented access to information and insights. Data-driven decision making has never been more critical for businesses to achieve their goals. In light of this priority,…
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Olutunde Makinde: From Lagos to Redmond, a Microsoft IT engineer’s journey
A career in Microsoft Digital, the company’s internal IT organization, puts employees at the center of one of the world’s most complex and forward‑leaning enterprise environments. This is the team that runs Microsoft on Microsoft technology and services—maintaining more than…
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Microsoft CISO advice: The most important thing to know about securing AI
Using AI comes with inherent risks. In a recent video, Yonatan Zunger, CVP and deputy CISO for Microsoft, suggests thinking about AI as a new intern will help you naturally take the right approach to AI security. Zunger and his…
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Deploying Microsoft Baseline Security Mode at Microsoft: Our virtuous learning cycle
The enterprise security frontier isn’t just evolving. It’s accelerating beyond the limits of traditional security models. AI acceleration, cloud adoption, and rapid growth of enterprise apps have dramatically expanded the attack surface. Every new app introduces a new identity. Every…
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Responsible AI: Why it matters and how we’re infusing it into our internal AI projects at Microsoft
Like the computer itself and electricity before it, AI is a transformational technology. It’s providing never-before-seen opportunities to reimagine productivity, address major social challenges, and democratize access to technology and knowledge. Engage with our experts! Customers or Microsoft account team…
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Accelerating transformation: How we’re reshaping Microsoft with continuous improvement and AI
Technology companies are really people companies. In an age of rapidly advancing AI, losing sight of this reality leads to an overemphasis on new tools while neglecting opportunities for the transformational change that AI offers. Moving forward, the winners will…
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Mapping the Microsoft approach to accessibility in the world of AI
More than 1 billion people worldwide have a disability, and 83 percent of people will experience a disability during their working age. As AI transforms how we build and experience technology, accessibility has to be built in from the start.…
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Microsoft CISO advice: Read our four tips for securing your network
Geoff Belknap, CVP and operating CISO for Core and Enterprise, shares four key practices your business can use to be prepared for managing network security incidents. Learn from our experience Network isolation (Secure Future Initiative) “Knowing where devices are, who…
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Deploying the Employee Self‑Service Agent: Our blueprint for enterprise‑scale success
The case for AI in employee assistance The advent of generative AI tools and agents has been a game changer for the modern workplace at Microsoft. And one of the foremost examples of how we’re reaping the benefits of this…
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Microsoft CISO advice: Explore our four tips for securing your customer support ecosystem
Microsoft business operations teams know all too well that cyberattackers seek to exploit customer support pathways. Tools that can unlock customer accounts or aid in troubleshooting issues in complex environments are a rich target. “The path attackers really like to…
