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Over the last few years, Microsoft Digital has transformed Microsoft’s technical infrastructure and workplace culture, enabling employees to be their most creative and productive from anywhere in the world. Today, Microsoft is a secure, cloud-first enterprise. By providing direct access to our line-of-business apps through the cloud via Microsoft Azure, Microsoft 365, and Dynamics 365, we’ve maintained productivity levels while transitioning to work-from-home environments to meet stay-at-home guidelines.
We owe that success to a company-wide dedication to living life in the cloud, the tenants of the Zero Trust security model, and to the capabilities of Microsoft 365. Zero Trust helps us stay secure through strong user identity, device health verification, and least-privilege access. Microsoft 365 keeps us productive, together.
Microsoft’s adoption of Zero Trust—never trust, always verify—strengthens network security by directly managing employee devices that access corporate resources and services. Under the Zero Trust model, devices may only access network resources after device health has been verified, which significantly reduces the risk of malware and intrusion.
In addition to Zero Trust, Microsoft Digital has migrated 97% of internal applications and services to the cloud. This combined with a redesigned VPN configuration that enables split tunneling has freed up valuable VPN bandwidth for mass remote work.
Transitioning to modern access architecture with Zero Trust
The shift to a more mobile, cloud-connected workforce introduced new and continuously evolving security threats. All these factors have contributed to Zero Trust as the new standard in access architecture. In this content suite, Microsoft Digital shares their strategic approach and lessons learned from our enterprise-wide transition to Zero Trust architecture.
Microsoft helps employees work securely from home using a Zero Trust strategy
Microsoft is taking a Zero Trust approach to keeping its employees safe as they work from home.
Using a Zero Trust strategy to secure Microsoft’s network during remote work
Microsoft adopted a split-tunneled configuration for its VPN platform, which allows employees to quickly access resources and applications that are in the cloud. The company is applying a Zero Trust security strategy to VPN traffic, which ensures security controls are in place to access corporate resources. Split tunneling also allows the company to patch and update software without congesting the VPN connection.
Work remotely, stay secure—guidance for CISOs
With many employees suddenly working from home, there are things an organization and employees can do to help remain productive without increasing cybersecurity risk.
Enhancing VPN performance at Microsoft
Microsoft Digital has redesigned our VPN platform, using split-tunneling configurations and new infrastructure that supports up to 500K simultaneous connections. The new design uses Windows 10 VPN profiles to allow auto-on connections, delivering a seamless experience for our users.
Microsoft’s approach to Zero Trust Networking and supporting Azure technologies
During this webinar, experts from the Microsoft Digital team discussed our approach to Zero Trust Networking and Network Segmentation. They also dive into our strategy for moving to Zero Trust Networking within our corporate environment, and how we’re leveraging Azure features to create our next generation segmented networks.
Implementing VPN split tunneling for Office 365
Microsoft's recommended strategy for optimizing remote worker's connectivity is focused on rapidly alleviating the problems with the traditional approach and also providing high performance with a few simple steps. These steps adjust the legacy VPN approach for a small number of defined endpoints which bypass bottlenecked VPN servers.
Enabling remote work: Our remote infrastructure design and Zero Trust
In this informative webinar, experts from Microsoft Digital answer frequently asked questions around how VPN, modern device management, and Zero Trust come together to deliver a world class remote work platform. During the webinar, they discuss our infrastructure design and the device management we have deployed to support remote and hybrid work.
Using Azure AD MFA at Microsoft to enhance remote security
With its implementation of Azure Active Directory Multifactor Authentication (Azure AD MFA), Microsoft Digital is enabling its users to securely sign into the Microsoft Corporate Network (Corpnet) from any device with a single user identity that’s verified using the Microsoft Authenticator mobile application.
Microsoft Teams is our central hub for chat, calls, meetings, and apps. Microsoft 365 integration provides access to the people, content, and tools our teams need to work effectively in the cloud. Microsoft Teams has helped Microsoft maintain productivity levels while working from home, even as the number of meetings and overall usage has increased significantly. Hosting all of our collaboration platforms in the cloud with Microsoft 365 dramatically reduces our need for VPN connectivity and our need to manage capacity for these services.
Microsoft employees around the world have been collaborating in Microsoft Teams for some time now. Learn how we managed the phased migration from Skype for Business to Microsoft Teams-only mode over a year ago, and how that migration has made the transition to working from home an easy one.
How Microsoft is enabling its employees to work remotely with Microsoft Teams
Microsoft uses Microsoft Teams to keep its employees connected and productive when they need to work remotely in large numbers.
Deploying Microsoft Teams across Microsoft hinged on good governance
Microsoft built a governance plan to guide its move from Skype for Business to Microsoft Teams for all internal communications.
Enabling simplified, modern meetings with an integrated Microsoft Teams solution
Modern meetings give employees the right tools to share ideas and make decisions seamlessly across locations, environments, and devices. Using the collaboration application Microsoft Teams and the smart meeting-room solution Microsoft Teams Rooms, Microsoft Digital modernized meetings across Microsoft and reshaped the collaborative environment into a simple, consistent, and reliable experience for thousands of employees.
Unpacking how Microsoft employees collaborate on Microsoft Teams and Yammer
Microsoft employees use both Microsoft Teams and Yammer to collaborate. Teams is where they go to have conversations with their team, and Yammer is where they go to communicate with the larger company.
Advancing your meetings with the Microsoft Teams Meeting guide
Microsoft is transforming the meeting experience to encourage collaboration and increase productivity. We developed the Microsoft Teams Meeting Guide based on research about what makes meetings effective and inclusive. We’re inviting you to download the Microsoft Teams Meeting Guide content and repurpose it in your own Modern SharePoint site.
No matter where they are in the world, Microsoft employees are engaged and connected to each other and our leaders, thanks in large part to live events in Microsoft 365 and Yammer. Our senior leaders have been using the live events capabilities for our company-wide Employee Town Hall and Q&A, and organizations across the company use it for their all-hands meetings. Live events in Microsoft 365 keeps employees connected and informed, so when employees transitioned to working from home, it was easy to move our internal events from a hybrid setup to an exclusively online experience.
Together with Yammer's unique community-building features, live events capabilities help Microsoft leaders and employees communicate effectively and share business updates, training opportunities, important announcements, and questions. Learn how Microsoft moved large meetings to live events in Microsoft 365, how we use it internally for employee engagement, and the steps Microsoft Digital took to migrate to live events in Microsoft 365 from Skype Meeting Broadcast.
Microsoft’s senior leaders bring employees together during COVID-19
Microsoft’s leaders used live events in Microsoft 365 during the first company-wide Employee Town Hall and Q&A held during the COVID-19 crisis.
How Microsoft moved its large meetings online with live events in Microsoft 365
Microsoft leaders are using the live events in Microsoft 365 platform to hold large virtual meetings to stay connected with their teams now that the company is working remotely.
Improving employee engagement with live events in Microsoft 365
Microsoft uses integrated live event capabilities in Microsoft 365 to create, run, and share events of different types, audiences, and budgets. Using a single robust solution to produce events ranging from global all-hands meetings to specific topical webinars, leaders across the company foster employee engagement, information sharing, and meaningful conversations while achieving their communication goals.
Chasing the sun with a live event in Microsoft 365
Microsoft’s End User Services Engineering (EUSE) team used live events in Microsoft 365 to hold an 18-hour team meeting.
Yammer strengthens communications and improves employee experiences
Microsoft Digital uses Yammer as a primary communication channel to inform employees about changes, promote IT services and apps, and answer questions. Employee feedback in Yammer provides end-user insight that helps Microsoft Digital drive adoption and improve employee experiences.
Building Microsoft's employee-centric experience
Microsoft Digital is transforming the employee experience across Microsoft. Successful digital transformation of the employee experience is the key to a great hybrid work experience, and can help your employees to be their best, no matter where they work.
Transforming change management at Microsoft with Microsoft 365
Learn how Microsoft is embracing a new change management model in this new Microsoft 365 software-as-a-service era.
SharePoint has been the backbone of Microsoft's intranet since 2002. A lot has changed since then, and the SharePoint team has kept pace. All major intranet portals and 100 percent of Microsoft Team sites have moved to SharePoint in Microsoft 365. More than 90 percent of our 400,000 SharePoint sites now use modern site templates to deliver a dynamic, inclusive, and personal experience in the cloud, out of the box. This cloud-first experience has contributed to a seamless transition to working from home. It also means Microsoft Digital doesn't have to worry about capacity, so we have more time to devote to employee experiences.
SharePoint makes it simple to create and update intranet portals, so information is accessible and easy to find. Our main employee portal, MSW, was redesigned in a matter of hours to reflect critical COVID-19 information. Today more than ever, that flexibility matters. Learn how Microsoft Digital managed the massive migration to SharePoint, what it took to create an intelligent intranet for 220,000 users, and the lessons we learned along the way.
Enabling remote work at Microsoft: Flexible and intelligent intranet experience
Having 100% of Microsoft’s intranet portals moved to SharePoint in Microsoft 365 has contributed to our seamless transition to a work-from-home environment. During this webinar, experts from Microsoft Digital, Corporate Communications, and the SharePoint product group answer questions about how we managed the massive migration to SharePoint in Microsoft 365. They also discuss what it took to create an intelligent intranet for 220,000 users, how SharePoint keeps employees connected, and how simple it is for them to create, and update intranet portals, so information is accessible and easy to find.
Microsoft moves its main employee portal to latest version of SharePoint
Moving Microsoft’s main internal portal to the latest version of SharePoint will allow the Microsoft Employee Communications Team to provide company employees with a dynamic, personalized, and mobile website experience.
Redefining the intranet site experience with SharePoint in Office 365
SharePoint Online is continuously updated to provide a flexible collaboration framework. Recent enhancements to communication sites and hub sites improve collaboration and drive engagement. SharePoint sites deliver attractive, personalized experiences, integrate seamlessly with Office 365, and carry reduced development and design costs.
IT expert roundtable: Modernizing our SharePoint experiences
In this webinar, experts from both the product group, and the IT side of Microsoft share candid insights and best practices around modernizing employee experiences including Enterprise Search, Microsoft’s home site (MSW), and the latest on how we manage our authoritative portals. Our experts also answered questions about our strategy for delivering targeted communications and enabling employees to find the content they need.
In a cloud-first world, effective collaboration requires more than simply uploading files to the cloud. It requires workflows designed from the ground up to foster alignment, share ideas, and make faster decisions. Making files and services available in the cloud enables our employees to access and work on files from anywhere. Disconnecting information from devices where it may be vulnerable helps keep our business compliant and our data protected.
Learn how Microsoft Digital fused the benefits of local file saving with the convenience of the cloud with Known Folder Move in OneDrive for Business, plus how multi-geo capabilities help keep data compliant with regional data residency requirements. You’ll also discover tips and best practices from Microsoft Digital on managing files in the cloud and nurturing collaboration with Microsoft Teams, SharePoint, and Yammer.
IT expert roundtable: Transforming how employees collaborate on files
For today’s mobile workforce, providing users with access to the content they need at any time, from any place, and on any device is important. During this webinar, experts from the Microsoft Digital team answered audience questions about our strategy for file management across mobile web, sync and sharing using OneDrive, SharePoint and Microsoft Teams.
OneDrive for Business feature shifts how employees save files within Microsoft
Microsoft is using the Known Folder Move feature in One Drive for Business to make it seamless and automatic for employees to save their files to the cloud.
How Microsoft leverages multi-geo to meet changing data residency requirements
Microsoft has launched a new “multi-geo” field for Microsoft 365 accounts that helps to ensure employee files are saved in the right location. This makes it easier for the company to comply with local data regulations and to provide employees with features and services that are appropriate for their region.