AI

May 30, 2024   |   Justin Couture

Empowering our employees with generative AI while keeping the company secure

Copilot for Microsoft 365 Deployment and Adoption Guide Read our step-by-step guide on deploying Copilot for Microsoft 365 at your company. It’s based on our experience deploying it here at Microsoft: Full version eBook version Version for executives eBook version for executives Generative AI (GenAI) is rapidly changing the way businesses operate, and everyone wants...

May 21, 2024   |   Lukas Velush

Deploying Copilot for Microsoft 365 and AI at Microsoft with our works councils

Copilot for Microsoft 365 Deployment and Adoption Guide Read our step-by-step guide on deploying Copilot for Microsoft 365 at your company. It’s based on our experience deploying it here at Microsoft: Full version eBook version Version for executives eBook version for executives Thanks to our strong relationships with our works councils, we’re receiving valuable feedback...

Mar 5, 2024   |   Lukas Velush

Redesigning how we work at Microsoft with generative AI

Copilot for Microsoft 365 Deployment and Adoption Guide Read our step-by-step guide on deploying Copilot for Microsoft 365 at your company. It’s based on our experience deploying it here at Microsoft: Full version eBook version Version for executives eBook version for executives Generative AI has emerged as a transformational force in computing, but it’s not...

Oct 19, 2023   |   Lukas Velush

Getting the most out of generative AI at Microsoft with good governance

Copilot for Microsoft 365 Deployment and Adoption Guide Read our step-by-step guide on deploying Copilot for Microsoft 365 at your company. It’s based on our experience deploying it here at Microsoft: Full version eBook version Version for executives eBook version for executives Since generative AI exploded onto the scene, it’s been unleashing our employees’ creativity,...

Jun 30, 2023   |   Lukas Velush

How Microsoft’s IT legacy is powering its future

For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=tz1ScJprOFQ, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Watch part two of our interview with IT legend Patrice Trousset to learn more about how our rich IT legacy at Microsoft is powering our future. Here at Microsoft,...

Jun 21, 2023   |   Lukas Velush

How Microsoft’s pivot to generative AI is being fueled by its rich IT history

For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=oNW_SIdL_xo, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Watch part one of our interview with IT legend Patrice Trousset to find out how our rich IT history has positioned us to be ready to deploy generative AI...

May 10, 2023   |   Lukas Velush

Deploying Signature Microsoft Teams Rooms, generative AI at new Microsoft Canada headquarters

For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=hlRs_Jdr8_U, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Microsoft’s new Canadian headquarters building in Toronto is turning heads for its smart building technology and environmental efficiency. When Microsoft recently opened its new Microsoft Canada headquarters building in...

Apr 10, 2023   |   Lukas Velush

How AI will change the employee experience at Microsoft—and at your organization

For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=NUn670JE8mE, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Generative AI is the next frontier of employee experience. In our latest spotlight video, Inside Track leader Keith Boyd sits down with Principal Software Engineer and Microsoft Digital AI...

Jul 7, 2020   |   Colin Mitchell

Transforming 70 million calls at Microsoft with Microsoft Azure

Microsoft’s call center was calling out for some major updates. Originally designed over 20 years ago, the call center had grown into a complex patchwork of different systems handling over 73 million calls a year. The result was a global network made up of over 20 separate phone systems, over 1,600 different customer-facing phone numbers,...