Employee Experience

March 20, 2025

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Alex Fleck

How our employees are extending enterprise AI with custom retrieval agents

Employees who are using Microsoft 365 Copilot to transform the way they work now have a new tool to help them even more—the agent. At Microsoft, we’re deploying a spectrum of agents to fulfill different needs, from acting as knowledge…
February 20, 2025

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Inside Track staff

Microsoft Teams increases collaboration in the modern workplace at Microsoft

This story was first published in 2018. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…
February 6, 2025

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Inside Track staff

A foundation for modern collaboration: Microsoft 365 bolsters teamwork

This story reflects updated guidance from Microsoft Digital—it was first published in 2018. At Microsoft, we’re using Microsoft 365 to empower our employees to achieve more by driving better teamwork and collaboration in our teams. We’re using core Microsoft 365…
February 4, 2025

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Lukas Velush

Deploying Microsoft 365 Copilot and AI at Microsoft with our works councils

This story reflects updated guidance from Microsoft Digital—it was first published in May 2024. Thanks to our strong relationships with our works councils, we’re receiving valuable feedback that we’re using to improve our products while also deploying them faster and…
January 30, 2025

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Laura Oxford

Avatar etiquette: How Microsoft employees are using avatars for Microsoft Teams in their meetings

We all know we’re not going back to the way we worked before the COVID-19 pandemic. Flexible work is here to stay. We’ve learned a lot over the past few years, but really, we’re still at the very start of…
January 18, 2025

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Alex Fleck

Dining transformation at Microsoft eases the transition as employees return to work

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] A profound…
January 16, 2025

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Alex Fleck

How Microsoft Viva became a business transformation engine at Microsoft

Business transformation is complex, multifaceted, and perpetual. It’s also firmly rooted in an organization’s culture, so it requires change management technology that meets human needs directly. At Microsoft Digital, the company’s IT organization, we have decades of experience leading technological…
January 15, 2025

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Keith Boyd

Fostering employee wellbeing and improving productivity at Microsoft with Microsoft Viva Insights

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Employee expectations…
December 31, 2024

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Laura Oxford

Teaching Microsoft employees healthy hybrid meeting habits with Minecraft

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Hybrid meetings…
December 29, 2024

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Lukas Velush

Transforming the executive boardroom meeting experience at Microsoft with Microsoft Teams Rooms

Executive boardrooms are where big decisions are made and important customer deals are won. When much of the world started working from home and many companies adopted a hybrid work model, we here at Microsoft began rethinking the way we…
December 23, 2024

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Jason Kellington

Cultivating a culture of learning at Microsoft with Viva Learning

We’re using Microsoft Viva Learning to foster a learning culture, empower our learners, and fuel innovation and growth at Microsoft. Our Microsoft learning teams can enable learning in the flow of work and make it easy for our employees to…
December 19, 2024

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Alex Fleck

Unlocking deeper AI value at Microsoft with Microsoft 365 Copilot extensibility

Microsoft 365 Copilot extensibility is the next frontier of enterprise AI at Microsoft. By managing it effectively, we’re giving our employees the power to revolutionize how they access data and accomplish tasks. But how are we implementing this new framework?…

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