Sep 16, 2022   |   Alex Fleck

Transforming how contract creation works at Microsoft with automation

At Microsoft, we do business with an immense number of vendors and suppliers, and many of the services they provide require a statement of work (SOW) contract. Creating, approving, and managing those contracts is an immense task. We developed an automated contract creation tool to simplify this process for our internal users and to streamline...

Sep 9, 2022   |   Lukas Velush

Upgrading Microsoft’s core Human Resources system with SAP SuccessFactors

Microsoft’s core Human Resources system was aging and needed to be replaced. Thanks to its limitations, when a company employee transferred to a new job in a different country or region, it could seem like they were starting over. “When employees moved country to country within the company, behind the scenes our HR operations teams...

Aug 25, 2022   |   Jason Kellington

Simplifying compliance evidence management with Microsoft Azure confidential ledger

The Microsoft Digital Employee Experience (MDEE) team is using Microsoft Azure confidential ledger to create a centralized evidence store to streamline auditing needs. This evidence store enables teams from across Microsoft to store records and data related to regulatory compliance in a single location. A single collection point simplifies evidence storage for developers and compliance...

Aug 15, 2022   |   Angela Gamba

Helping Microsoft employees understand their value with the Total Rewards Portal

Our total rewards communications are an essential aspect of empowering employees to understand the value of Microsoft compensation and, for employees in the United States, their benefits, while reminding them of the investment that the company is making in them. When done correctly, this empowerment leads to improved engagement and retention and increased quality of...

Aug 5, 2022   |   Alex Fleck

Maximizing Microsoft Finance's support experience with dynamic feedback and machine learning sentiment analysis

Managing financial transactions can be a tricky business. When Microsoft employees and external payees run into invoice or payment problems, they turn to our expert support agents for help. But how do those agents know what’s working for their customers and what isn’t? “As a customer-obsessed organization, we simply want to know how well we’re...

Jun 29, 2022   |   Aleenah Ansari

Transforming Microsoft buildings with IoT technology and indoor mapping

Editor’s note: We’ve republished this blog with a new companion video. Sphoorti Patil is using Microsoft Azure indoor mapping and IoT technology that helps Microsoft employees find their way around the company’s campuses—and she hasn’t been in a Microsoft building yet. She’s not alone in this experience—Microsoft has hired a number of new employees since...

Jun 22, 2022   |   Lukas Velush

How ‘born in the cloud’ thinking is fueling Microsoft’s transformation

Microsoft wasn’t born in the cloud, but soon you won’t be able to tell. Now that it has finished “lifting and shifting” its massive internal workload to Microsoft Azure, the company is rethinking everything. “We’re rearchitecting all of our applications so that they work natively on Azure,” says Pete Apple, principal service engineer on the...

May 26, 2022   |   Josh Krenz

Microsoft’s upgraded transportation experience arrives in Puget Sound

Employees returning to Microsoft’s Puget Sound campus have a lot to look forward to, including an improved transportation experience. Microsoft’s transportation and commute program, the system of shuttles and buses that bring employees to work and helps them travel from building to building, has a new web and mobile interface that’s consistent with other workplace...

May 18, 2022   |   Douglas Gantenbein

Deploying Kanban at Microsoft leads to engineering excellence

Microsoft has taken a page from the auto industry to use a process called Kanban (pronounced “con-bon”), a Japanese word meaning “signboard” or “billboard.” It was developed by a Toyota engineer to improve manufacturing efficiency. Microsoft is using Kanban to drive engineering improvement and streamline workflows at Microsoft. In its simplest form, Kanban involves creating...

May 12, 2022   |   Alex Fleck

Responding to site outages at Microsoft with machine learning and AI

Responding to site outages at Microsoft used to be very challenging. Large organizations have a lot of moving parts, and when internal sites experience outages and connectivity problems, those moving parts can grind to a halt. Getting things up and running again is priority one. In the past, responding to site outages at Microsoft required...

May 3, 2022   |   Alexa Phillips

Listening to millions of IoT building sensor readings with load testing

As an employee, an easy-seeming task like booking a meeting room can quickly become difficult if you cannot see which rooms are available—that is where taking a transformed approach to load testing can help. Employees booking rooms and dozens of other similar activities in Microsoft buildings generate significant Internet of Things (IoT) sensor data. All...

Apr 27, 2022   |   Alex Fleck

Dining transformation at Microsoft eases the transition as employees return to work

A profound dining transformation is happening at Microsoft as the company’s employees return to an office that’s evolved into a hybrid workplace. The pandemic has changed the way we work—and with it, the way we eat. Consumer expectations are evolving as people, including employees at Microsoft, get used to seamless, on-demand ordering through mobile applications...