Topic
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digital transformation
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Streamlining finance cash collection at Microsoft with AI
When it comes to running a business, getting paid on time is critical. Our Global…
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Supercharging network operations at Microsoft with AI-based unified network intelligence
At Microsoft, our network engineers work across multiple systems, including topology views, telemetry dashboards, logs,…
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Staying human: How we’re using AI to transform the sales experience at Microsoft
At first glance, AI transformation can look like a technology deployment project: New tools arrive,…
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Making AI stick for sellers: Five adoption lessons from our Copilot rollout
When Microsoft 365 Copilot rolled out across our global Microsoft Sales and Service organization—a team…
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Transforming the marketing function at Microsoft with AI
The AI revolution is reaching everyone. As AI agents become more mainstream, we’ve seen the…
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Powering the technical veracity of AI at Microsoft with a Center of Excellence
When we launched our AI Center of Excellence (CoE) in 2023, we had a straightforward…
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Responsible AI: Why it matters and how we’re infusing it into our internal AI projects at Microsoft
Like the computer itself and electricity before it, AI is a transformational technology. It’s providing…
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Getting started with Windows Hello for Business and Day 1 authentication at Microsoft
At Microsoft, we’re relentlessly focused on modernizing our passwordless protections in ways that strengthen our…
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The Frontier Firm: How knowledge workers are forging their own AI tools at Microsoft
Knowledge workers have all been there. Maybe you’re a product manager with a backlog that…
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Transforming into an AI-first Frontier Firm in partnership with our works councils
Microsoft is a global company, with more than 200,000 employees working in offices around the…
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Deploying Microsoft 365 Copilot in five chapters
Deploying Microsoft 365 Copilot: A next-generation business tool Welcome to the new era of productivity…
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AI at scale: How we’re transforming our enterprise IT operations at Microsoft
Running an IT operation at a global scale is a daunting task, even for Microsoft.…