Feb 16, 2024   |   Keith Boyd

Deploying Microsoft Viva Connections internally at Microsoft

Whether it’s from the office or at home, we must be prepared to meet our employees where they are. At Microsoft, this involves using Microsoft Viva Connections to bring our employees together and to encourage them to engage with each other in the flow of work. Microsoft Viva Connections is our gateway to our employee...

Feb 14, 2024   |   Cody Bay

Boosting internal audits at Microsoft with audit digitization, machine learning

Imagine sifting through hundreds of photos of cupcakes to find two images of the same cupcake taken in the same place at the same time, within minutes. That’s one of the ways that Microsoft’s Audit, Risk, and Compliance (ARC) team made sure that the invoices the company is paying are accurate and legitimate—and it’s now...

Feb 14, 2024   |   Keith Boyd

Powering a generational shift in IT at Microsoft with AI

As the IT team at Microsoft, we in Microsoft Digital (MSD) have experienced monumental shifts in the way we build, deploy, manage, and support information technology. The most recent generational shift happened in 2020, spurred by the global pandemic and subsequent shift to hybrid work. As employees are still adapting to this new way of...

Feb 7, 2024   |   Lukas Velush

Transforming our internal Microsoft Azure spend forecasting

Budget forecasting is a crucial discipline across any business process. With a large-scale consumable resource like Microsoft Azure, accurate budgeting can lead to savings in the millions. To improve Microsoft Azure spend forecasting for our internal engineering teams in Microsoft Digital Employee Experience (MDEE), our FinOps team developed a dashboard that helps us provide our...

Feb 6, 2024   |   Lukas Velush

Seven things we learned deploying Microsoft Sales Copilot at Microsoft

We’ve entered the age of AI, and our salespeople are reaping the benefits here at Microsoft. Thanks to Microsoft Sales Copilot, their days are more efficient, their communication is more streamlined, and their interactions with essential sales tools don’t require them to interrupt their flow of work. Since we launched the tool internally here at...

Feb 5, 2024   |   Lukas Velush

Get Microsoft’s tips for partnering with your works councils

Microsoft has hundreds of thousands of employees around the world. To support their work, we need to ensure we meet their needs, honor their concerns, and set up the best possible environments for their success. In parts of Europe, our relationships with employees are governed by works councils, and they’re key players in all new...

Feb 2, 2024   |   Sean MacDonald

Windows 11 boosts employee engagement at Microsoft

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] The importance of employee engagement can’t be overstated. In the wake of the pandemic, the world saw...

Jan 31, 2024   |   Josh Krenz

New approach to IoT device integration enables employee experience at Microsoft

Exciting employee experiences that drive productivity and support hybrid work are possible at Microsoft thanks to a broad network of internet of things (IoT) devices. Whether it be hotdesking, pathfinding, or locating an empty conference room, these experiences benefit productivity, access, system health, and a variety of other services across Microsoft’s smart buildings. But with...

Jan 25, 2024   |   Lukas Velush

Unlocking employee self-service with Windows 365 Cloud PCs at Microsoft

Windows 365 is driving the next evolution of desktop virtualization by combining the power and security of the Microsoft Cloud with the versatility and simplicity of the PC. Windows 365 Cloud PCs let you securely stream your Windows experience, including your personalized apps, content, and settings, from the Microsoft Cloud. Employees can access their personalized...

Jan 22, 2024   |   Lukas Velush

Insights you can use: Microsoft’s internal upgrade to Windows 11

Microsoft’s upgrade to Windows 11 was the smoothest in company history. The Microsoft Digital Employee Experience team was able to upgrade 190,000 employee devices in just five weeks. And we learned a lot! Here are our key learnings to help with your own deployment journey. Why did we succeed? Fewer app compatibility challenges No need...