Microsoft Dynamics 365
Availability
| Product Version and Edition | Date Available |
|---|---|
| Microsoft Dynamics 365 Services Provider (SAL) | February 2017 |
Use Rights
| License Terms: Universal License Terms | Product-Specific License Terms: All editions | Prior Version: Dynamics CRM 2016 |
| Access License Requirement: Yes | Additional Software: Yes | Client Software: includes all Additional Software |
| DCP Eligible: Yes | Notices: Internet-based Features |
Downgrade Rights
Customer may use only the version of the software immediately preceding the current version as permitted under “Rights to Use Other Versions” in the Universal License Terms.
Eligibility for Qualified Offers
Customers renewing an agreement with Microsoft Dynamics CRM SAL Licenses as of February 1, 2017 may acquire Microsoft Dynamics 365 SAL Qualified Offer Licenses in agreement renewals before October 31, 2019.
Yammer
Microsoft Dynamics 365 enables certain customer data to be shared with Yammer. The terms of use under which Customer acquires Yammer apply to the transfer and use of this customer data.
Dynamics 365 for Team Members SAL
Existing customers with Team Members licenses acquired prior to May 1, 2019 may use existing and newly acquired Dynamics 365 Team Members SALs in accordance with the Dynamics 365 service description at http://download.microsoft.com/download/D/B/3/DB37B5D3-7796-4536-AC8D-8EFDB95CD52F/Team-Members-Grandfathering.pdf through the duration of their existing agreement and any subsequent subscription term begun prior to December 31, 2020.
Additional Software
| Microsoft Dynamics 365 for Microsoft Outlook | Microsoft E-Mail Router and Rule Deployment Wizard for Microsoft Dynamics 365 | Microsoft Dynamics Reporting Extensions for Microsoft Dynamics 365 |
| Microsoft Dynamics 365 Report Authoring Extensions | Microsoft Dynamics 365 Multilingual User Interface (MUI) | Microsoft Dynamics 365 for supported devices |
License Model
Subscriber Access Licenses (SALs) for Server Software
Access License
- Provided it acquires one or more SALs for the software, Customer may use any number of Running Instances of the server software.
- Customer must acquire a SAL for each user or device authorized by Customer to access the server software regardless of actual access.
Access Licenses
Server Software Access
Team Members SAL
Access to server software for Team Member use.
| Subscriber Access License | Microsoft Dynamics 365 for Team Members SAL (user) |
Sales SAL
Access to server software for Sales use and the right to install and use Unified Service Desk (USD). The right to use USD is limited to the users to whom SALs are assigned.
| Subscriber Access License | Microsoft Dynamics 365 for Sales SAL (user) |
Customer Service SAL
Access to server software for Customer Service use and the right to install and use Unified Service Desk (USD). The right to use USD is limited to the users to whom SALs are assigned.
| Subscriber Access License | Microsoft Dynamics 365 for Customer Service SAL (user) |
SAL Waiver
Customer does not need a SAL for External Users who access Microsoft Dynamics 365 through any application / graphical user interface (GUI), other than the Microsoft Dynamics 365 clients. This waiver does not apply to Customer’s or its Affiliates’ contractors or agents.