Modernize payments and core systems
Modernize your core banking platform to enable real-time payments and generate new revenue streams.
Deliver personalized customer experiences
Understand your customers and personalize their banking experience.
Mashreq Bank
Trailblazing UAE bank adds personal touch to customer experience with Microsoft Azure
Aktif Bank uses the power of Azure with Bitmatrix
Read this article and learn all about how Aktif Bank launched its cryptocurrency asset trading platform, BitMatrix, with the help of the power of Microsoft Azure.
Al Rajhi enriching the customer experience
Read this article and learn about Al Rajhi’s pursuit of excellence in consolidating customer-facing processes and services based on Microsoft Dynamics 365.
Saudi Investment Bank reforms operations with swift integration of Power BI
Read this article and learn all about how The Saudi Investment Bank (SAIB) thrives on its promise of making banking simple and accessible for all customers.
South African bank increases agility and productivity
Read this article and learn how The Standard Bank of South Africa Limited (Standard Bank) uses Power BI and Azure to create a more agile and efficient working system that enables employees and empowers customers.
Nigeria’s premier bank strengthens employee relationships with Microsoft Teams
Read this article and find out how First Bank of Nigeria has empowered its customers by providing the best financial services possible by using the latest technology and solutions to streamline their processes.
Mauritian Corporate Services Firm shifts to virtual workplace overnight
Read this article and learn how MITCO adapted to the unprecedented threats to business continuity and overnight shifts to remote working with the help of Microsoft cloud solutions.
The next market disrupter in global financial services
Read this article and learn about how Nedbank is using a virtual call center solution, based on the Microsoft Bot Framework, that can understand the context of clients’ questions.
Electronic virtual assistant handles 80 percent of the inquiries at just 10 percent of the cost of live agents
Cloud-based bot technology meets customers where they are and scales the bank's virtual workforce at 10% of the cost.
Differentiating omnichannel customer experience using Microsoft Teams
Thanks to a recent investment in Microsoft 365, ABN AMRO uses Microsoft Teams to enhance its portfolio of omnichannel capabilities, including video banking, that customers can choose from.
Unlocking human ingenuity through inclusion and productivity
Create a culture of inclusion that unlocks human ingenuity to advance innovation and optimize productivity.
Protecting customers from fraud
Learn how Capital One is partnering with Microsoft to implement a cloud-based authorization engine that improves fraud detection accuracy as ecommerce spending has accelerated and COVID-19 based fraud scams have increased.
Going mobile to make bankers more effective
Rabobank outfits its global ranks of relationship managers with a mobile app that puts all the CRM information they need.