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MICROSOFT UNIFIED

Turn technology into enduring business advantage

Your goals deserve more than support. They deserve a partner. Microsoft Unified extracts more value from your Microsoft investment with expert guidance, personalized engagement, and outcome-focused solutions to help you move faster, reduce risk, and drive lasting success across your business.

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Overview
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Unlock the greatest value from your investment

Modernize confidently while keeping critical systems secure, stable, and ready for what’s next.


AI INNOVATION Turn AI ambition into business impact Work directly with the engineers building the products you’re using, from Copilot rollout to AI in production.	CLOUD SUCCESS Modernize faster with Microsoft architects Engage directly with Microsoft architects to simplify and advance your cloud migration journey.	SECURITY AND RESILIENCY Stay continuous, secure, and ready Strengthen continuity, reduce risk, and stay ready for what’s next.
2–3x More likely for AI leaders to drive new revenue streams ^[1]	20% Reduction in time to execute cloud workload migration ^[2]	43% Reported a reduced risk of a security breach ^[2]

AI INNOVATION

Turn AI ambition into business impact

Work directly with the engineers building the products you’re using, from Copilot rollout to AI in production.

CLOUD SUCCESS

Modernize faster with Microsoft architects

Engage directly with Microsoft architects to simplify and advance your cloud migration journey.

SECURITY AND RESILIENCY

Stay continuous, secure, and ready

Strengthen continuity, reduce risk, and stay ready for what’s next.

2–3x

More likely for AI leaders to drive new revenue streams ^[1]

20%

Reduction in time to execute cloud workload migration ^[2]

43%

Reported a reduced risk of a security breach ^[2]

An experience for every part of your journey

From foundational, to proactive engagement, to engineer-led critical response.

Cover your entire organization with always-on technical support, incident management services, and on-demand resources.

Unified Enterprise
Add proactive, solution-specific engagements that help you onboard, optimize, and scale key Microsoft technologies—from strategic planning to adoption and skilling.

Value Acceleration Services
Mission Critical Services brings elevated engineering engagement and accelerated incident resolution to the products, workloads, and events where business impact is highest.

Mission Critical Services

Customer success in action

90% LESS MANUAL WORK

Accelerating tax workflows with AI

Microsoft Unified helps EY reduce manual tax form ingestion by up to 90%, enabling teams to move from weeks to days.

Read the EY story

99% FASTER LOOKUPS

Supply chain knowledge into instant insights

Microsoft Unified supports Carlsberg in building an AI-powered supply chain assistant in just two days — helping teams access information at scale.

Read the Carlsberg story

2× FASTER DELIVERY

Secure in-house AI development

Microsoft Unified helps Kajima accelerate secure AI application development on Azure — improving consistency and enabling teams to build faster.

Read the Kajima story

100% COPILOT ADOPTION

Boosting AI competitiveness

Microsoft Unified supports KB Life Insurance in deploying Microsoft 365 Copilot — driving productivity and enabling AI-powered workflows at scale.

Read the KB story

Resources and insights

Explore tools, insights, and guidance to get more from your Microsoft investment.

Unified overview

How Unified accelerates business success.

Review the datasheet

Forrester TEI

225% ROI in a Forrester Total Economic Impact study.

Read the study

Engage Center

Digital tools tailored to your Enterprise support needs.

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Explore perspectives

Steps for accelerating your AI journey.

Four steps to AI

Ready to engage

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Pricing and plan details

See what Unified Enterprise includes and how pricing scales with your spend.

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Partner with us

Resources for Microsoft partners and resellers.

Find a partner

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Experience it for yourself

Contact your local Microsoft Account Representative to get started.

Microsoft Unified terms

Learn about the services and support available for purchase, including any prerequisites, disclaimers, limitations, and customer responsibilities.^[3]

Learn more about the terms

[1] PwC AI Performance Study, 2026.
[2] The Total Economic Impact™ Of Microsoft Unified, March 2025. A commissioned study conducted by Forrester Consulting.
[3] Please note that not all services listed in this document are available globally. To determine which services are available for purchase in your local area, please contact your Microsoft representative. Available services are subject to change.