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TrojanDropper:Win32/Chicrypt.A
Aliases: Chimera (other)
Summary
Windows Defender detects and removes this threat.
This ransomware threat encrypts the files on your PC and directs you to a webpage with instructions on how to unlock them. It asks you to make a payment using bitcoins.
It can be installed from malicious links in spam emails. The content of the spam emails and ransom page are written in German.
Read more on the Win32/Chicrypt family description.
There is no one-size-fits-all response if you have been victimized by ransomware. There is no guarantee that paying the ransom will give you access to your files.
If you've already paid, see our ransomware page for help on what to do now.
Run antivirus or antimalware software
Use the following free Microsoft software to detect and remove this threat:
- Microsoft Defender Antivirus for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
You should also run a full scan. A full scan might find hidden malware.
Advanced troubleshooting
To restore your PC, you might need to download and run Windows Defender Offline. See our advanced troubleshooting page for more help.
Get more help
You can also visit our advanced troubleshooting page or search the Microsoft virus and malware community for more help.
If you’re using Windows XP, see our Windows XP end of support page.
