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Backdoor:Win32/Qakbot.gen!C
Aliases: Trojan/Win32.Pincav (AhnLab) Trojan.Win32.Pincav.cmuh (Kaspersky) W32/Pincav.AQT (Norman) TR/Rogue.KD.915653 (Avira) Trojan.Win32.Pincav (Ikarus) RDN/Akbot!a (McAfee) Troj/Qakbot-AL (Sophos) W32.Qakbot (Symantec) TROJ_SPNR.14D113 (Trend Micro)
Summary
Backdoor:Win32/Qakbot.gen!C is a trojan backdoor that connects to a remote server, allowing an attacker to access your computer. It can steal confidential information, such as your online banking details and email user names and passwords.
To detect and remove this threat and other malicious software that may be installed on your computer, run a full-system scan with an appropriate, up-to-date, security solution. The following Microsoft products detect and remove this threat:
- Microsoft Defender Antivirus for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
This threat tries to steal sensitive and confidential information from affected users to perpetrate fraud. If you believe that your personal financial information may have been compromised, please refer to the following advisory for additional advice:
It may also steal your information by recording your user names and passwords. After removal of the threat you should change your passwords. Please refer to the following advisory for tips on how to create and use passwords:
Please also refer to the following advisory for additional advice:
For more information on this threat, read: Mitigating and eliminating info-stealing Qakbot and Emotet in corporate networks
Use the following free Microsoft software to detect and remove this threat:
- Microsoft Defender Antivirus for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
You should also run a full scan. A full scan might find hidden malware.
Use cloud protection
Use cloud protection to help guard against the latest malware threats. It’s turned on by default for Microsoft Security Essentials and Microsoft Defender Antivirus for Windows 10.
Go to Settings > Update & security > Windows Defender > Windows Defender Security Center > Virus & threat protection and make sure that your Cloud-based Protection settings is turned On.
Get more help
You can also visit our advanced troubleshooting page or search the Microsoft virus and malware community for more help.
If you’re using Windows XP, see our Windows XP end of support page.
