Earnings Release FY20 Q2

Productivity and Business Processes

Revenue increased $1.7 billion or 17%.

• Office Commercial revenue increased $1.1 billion or 16%, driven by Office 365 Commercial growth of 27%, due to growth in seats and revenue per user.

• Office Consumer revenue increased $190 million or 19%, driven by Office 365 recurring subscription revenue and transactional strength in Japan, as well as a benefit from a low prior year comparable.

• LinkedIn revenue increased $409 million or 24%, driven by continued strength across all businesses.

• Dynamics revenue increased 12%, driven by Dynamics 365 growth of 42%.

Operating income increased $1.2 billion or 29%.

• Gross margin increased $1.6 billion or 21%, driven by growth in Office 365 Commercial and LinkedIn. Gross margin percentage increased, due to gross margin percentage improvement in Office 365 Commercial and LinkedIn, offset in part by an increased mix of cloud offerings.

• Operating expenses increased $442 million or 12%, driven by investments in LinkedIn and cloud engineering.

Revenue, gross margin, and operating income included an unfavorable foreign currency impact of 2%, 2%, and 4%, respectively.

IMPORTANT NOTICE TO USERS (summary only, click here for full text of notice); All information is unaudited unless otherwise noted or accompanied by an audit opinion and is subject to the more comprehensive information contained in our SEC reports and filings. We do not endorse third-party information. All information speaks as of the last fiscal quarter or year for which we have filed a Form 10-K or 10-Q, or for historical information the date or period expressly indicated in or with such information. We undertake no duty to update the information. Forward-looking statements are subject to risks and uncertainties described in our Forms 10-Q and 10-K.