AI Updates | Microsoft AI Blogs

Field engineer using a laptop on truck tailgate to review data after inspection of turbines on a wind farm.

Published October 24, 2023

5 min read

Enable faster, more impactful frontline services with Microsoft Dynamics 365 Field Service

With Microsoft Dynamics 365 Field Service, organizations with service technicians on the frontlines can help maximize productivity with AI-driven assistance and remote expert support in the flow of work.

Microsoft Dynamics 365 Blog

Published October 24, 2023

4 min read

Unlock the power of Azure Data Manager for Energy with partners

Now with Azure Data Manager for Energy, energy-domain data resides in the same place as some of the most advanced AI technologies and cloud services. Energy companies can now have the improved productivity, security, and scale of a cloud platform, built with their needs in mind.

Microsoft Azure Blog

Customer service employee fulfilling, packaging and shipping online orders in the storeroom.

Published October 23, 2023

4 min read

Modernize customer support with Copilot in Dynamics 365 Customer Service

The year 2023 has ushered in dramatic innovations in AI, particularly regarding how businesses interact with customers. Every day, more organizations are discovering how they can empower agents to provide faster, more personalized service using next-generation AI.

Microsoft Dynamics 365 Blog

Published October 23, 2023

5 min read

Prompts are key in 2023: Twenty-five tips to help you unlock the potential of generative AI

The goal is to use generative AI as a tool in your broader decision-making and brainstorming process. Combining AI’s suggestions with your expertise and knowledge of your business and market will yield the best results.

Microsoft Azure Blog

Published October 23, 2023

6 min read

From discussion to deployment: 4 key lessons in generative AI

There are some lessons that have been learned in customer interactions that are now being applied to projects to maximize the return on investment for our customers. Each of these four areas you may wish to give consideration to as you explore possibilities within your organization.

Microsoft Industry Blogs

Published October 19, 2023

5 min read

Microsoft Security Copilot Early Access Program: Harnessing generative AI to empower security teams

Learn more about Microsoft Security Copilot—including its integration with Microsoft 365 Defender—as well as our latest innovations and announcements, and how your organization can get early access.

Microsoft Security Blog

CISO (chief information security officer) collaborating with practitioners in a security operations center.

Published October 19, 2023

5 min read

How governments are leveling the cybersecurity playing field with cloud and AI

Microsoft is uniquely positioned to help governments combat cyber threats posed by nation-state attackers and cybercriminals as a company that is committed to empowering people and organizations to achieve more.

Microsoft Industry Blogs

Published October 18, 2023

1 min read

A dAI in the life: Simple AI tricks for getting more out of each day

AI is probably already a part of your day, helping navigate your trip to work, recommending movies you’ll like or predicting words when you’re texting friends. But some of the latest tools can help you do even more.

Microsoft Source

Published October 18, 2023

4 min read

The Microsoft Azure Incubations Team launches Radius, a new open application platform for the cloud

The Microsoft Azure Incubations team is excited to announce Radius, a cloud-native application platform that enables developers and platform engineers who support them to collaborate on delivering and managing cloud-native applications that follow corporate best practices for cost, operations, and security, by default.

Microsoft Azure Blog

Collage of images representing several industries: sustainability, retail, sovereignty, healthcare, and non-profit.

Published October 18, 2023

8 min read

Innovating with Microsoft Industry Clouds next release wave

These innovations represent our collaboration with partners across industries who build and extend these solutions, enabling high-value scenarios for our customers. During this wave, we’re offering richer, more data-driven precision, and new personalized experiences for customers and employees to advance decision making for business growth.

Microsoft Industry Blogs

A coordinated meeting is taking place in a Microsoft Teams Room; two women, three men (one man in a wheelchair) are meeting with several team members joining remotely in Front of Room view. The in-person team is sharing a PowerPoint presentation from a Surface laptop, casting onto a Surface Hub and the Teams Room, allowing more opportunity for collaboration.

Published October 18, 2023

5 min read

Microsoft Teams Premium: The smart place to work is also a smart investment

In a 2023 commissioned Total Economic Impact™ study, Forrester Consulting found that Teams Premium helped organizations save time, improve security, and reduce costs—all contributing to a projected return on investment (ROI) of 108 to 360 percent over three years.

Microsoft 365 Blog

Published October 17, 2023

5 min read

How Azure AI Content Safety helps protect users from the classroom to the chatroom

Azure AI Content Safety uses advanced language and vision models to help detect hate, violence, sexual and self-harm content.

Microsoft Source