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Microsoft AI Blogs

Published
5 min read

Microsoft is named a Leader in 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center 

It is with great pride that Microsoft has been recognized as a Leader within the 2023 Gartner Magic Quadrant for CRM Customer Engagement Center. We believe this placement recognizes Microsoft’s continued rapid pace of innovation and our customers’ success using our service as well as our broader end-to-end CRM (customer relationship management) solutions and cloud functionality.

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
3 min read

New sales capabilities in 2023 release wave 2—Helping sellers work smarter 

AI is revolutionizing the way sellers operate, enabling them to work smarter, not harder and achieve fantastic results. With AI-powered tools, sellers can access real-time insights, streamline their workflow, and make data-driven decisions, all while minimizing manual effort.

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
6 min read

Announcing Microsoft Secure Future Initiative to advance security engineering 

​Today Microsoft’s Vice Chair and President Brad Smith shared insight on the global cybersecurity landscape and introduced our Secure Future Initiative. These engineering advances counter current digital threats, such as cyberattacks on identity systems. Read more about this initiative's strategy and objectives.

Microsoft Security Blog Microsoft Security Blog
Published
4 min read

New study validates the business value and opportunity of AI 

As AI becomes more woven into society, its economic impact will be significant, and organizations are just starting to understand the extent of what’s possible. For companies to invest in AI though, it must make good business sense.

Official Microsoft Blog Official Microsoft Blog