Microsoft AI Blogs
2026 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Copilot Studio offerings
We’re excited to publish the 2026 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based agents in Microsoft 365 Copilot.
Microsoft Dynamics 365 Blog 
Release wave 2: Transforming customer experiences with generative AI and Microsoft Dynamics 365
In business applications, we’re using generative AI to break down silos and bridge gaps between data, insights, and people so sellers, marketers, and customer experience (CX) professionals can deliver exceptional experiences across the entire customer journey, seamlessly.
Microsoft Dynamics 365 Blog
The new AI imperative: Unlock repeatable value for your organization with LLMOps
The series will examine what makes Generative AI so unique and how it can meet current business challenges, as well as how it drives new forms of collaboration between teams working to build the next generation of apps and services. The series will also ground organizations in responsible AI approaches and best practices, as well as data governance considerations as companies innovate now and towards the future.
Microsoft Azure Blog
The new AI imperative: Unlock repeatable value for your organization with LLMOps
The series will examine what makes Generative AI so unique and how it can meet current business challenges, as well as how it drives new forms of collaboration between teams working to build the next generation of apps and services. The series will also ground organizations in responsible AI approaches and best practices, as well as data governance considerations as companies innovate now and towards the future.
Microsoft Azure Blog
Powering the energy transition with AI and collaborative partnerships
While global energy demand continues to rise, tackling the trilemma of energy security, equity, and the climate crisis remains one of our greatest challenges. The topic continues to be front and center for leaders, and the main theme at industry events.
Microsoft Industry Blogs
Microsoft Business Applications Launch Event introduces wave of new AI-powered capabilities for Dynamics 365 and Power Platform
Today, at the Microsoft Business Applications Launch Event, we kicked off the 2023 release wave 2 for Microsoft Dynamics 365 and Microsoft Power Platform, a six-month rollout of new and enhanced capabilities scheduled for release between October 2023 and March 2024.
Microsoft Dynamics 365 Blog
Enable faster, more impactful frontline services with Microsoft Dynamics 365 Field Service
With Microsoft Dynamics 365 Field Service, organizations with service technicians on the frontlines can help maximize productivity with AI-driven assistance and remote expert support in the flow of work.
Microsoft Dynamics 365 Blog
Unlock the power of Azure Data Manager for Energy with partners
Now with Azure Data Manager for Energy, energy-domain data resides in the same place as some of the most advanced AI technologies and cloud services. Energy companies can now have the improved productivity, security, and scale of a cloud platform, built with their needs in mind.
Microsoft Azure Blog
Innovating with responsibility: How customers and partners are bridging data, AI and trust with the Microsoft Cloud
For the past decade, we have been on a journey with our customers to help them achieve digital transformation, which is business transformation empowered by cloud technology. With increasing excitement around generative AI, organizational leaders are eager to prioritize adoption.
Official Microsoft Blog
Insurance in the era of generative AI: Use cases that transform the industry
Innovative insurers are moving quickly to use the power of generative AI, and in this post, we’d like to share a few of the most important classes of use cases that our insurance customers are excited about today.
Microsoft Industry Blogs
How to lift the burden of work and reclaim time with AI
AI gives us the gift of time and allows us to find higher-quality ways to use that time.
Microsoft Cloud Blog
Modernize customer support with Copilot in Dynamics 365 Customer Service
The year 2023 has ushered in dramatic innovations in AI, particularly regarding how businesses interact with customers. Every day, more organizations are discovering how they can empower agents to provide faster, more personalized service using next-generation AI.
Microsoft Dynamics 365 Blog